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SOLVED [CPANEL-27618/27634] False SQL service failure notifications in version 80

Discussion in 'General Discussion' started by cPanelMichael, May 29, 2019.

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  1. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Everyone,

    Internal case CPANEL-27618 is open to address an issue where false SQL service failures are reported after the update to cPanel & WHM version 80.0.9 on systems where MariaDB is started improperly via the LSB init script.

    Here's an example of how the service failure notification looks on affected systems:

    Here's an example of the output from the "systemctl status mysql" command on affected systems:

    The temporary workaround is to execute the following commands as root:

    Code:
    systemctl stop mariadb
    /scripts/restartsrv_mysql --start
    We're tentatively planning to publish a new build later today to correct this issue. I'll monitor the case and update this thread as soon as the new build is published.

    Thank you.
     
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Everyone,

    cPanel & WHM version 80.0.10 is now published to the RELEASE, CURRENT, and EDGE release tiers with the following fix:

    Fixed case CPANEL-27618: Automatically restart MariaDB during maintenance on systemd-based systems if it was incorrectly started via the LSB init script.

    An additional case, CPANEL-27634, is open to address an issue where MariaDB is reported as down after the update to cPanel & WHM version 80 on servers using CentOS/RHEL/CloudLinux 7.x with MySQL init scripts that do not redirect to call systemctl.

    I'll update this thread with more information on the status of CPANEL-27634 as it becomes available.

    Let us know if you have any questions.

    Thank you.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Everyone,

    cPanel & WHM version 80.0.12 is now published to the CURRENT and EDGE release tiers with the following fix:

    Fixed case CPANEL-27634: Improve MariaDB automatic restart handling when LSB init script was used on systemd-based systems.

    I'll update this thread again once version 80.0.12 enters the RELEASE tier.

    Let us know if you have any questions.

    Thank you.
     
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