SOLVED [CPANEL-30388] Blank text editor only for PHP files (cPanel File Manager)

[ziadmm0]

Hello cPanel


When i click "edit" on any PHP file, I see a blank data (like the file is empty but it is not empty).

But for other files (not .php) i see the data shown and it works well.

What is the problem ?

 

[ziadmm0]

This problem comes immediately after i copied a folder have more than 50000 files to another folder.

 

[ziadmm0]

The problem solved after I update cPanel. Thank you.

 

[Syrym Megahost]

Thank you for creating this topic. I had the same problem editing files with the .php extension. I will try to update.

 

[besitobb]

Cpanel file manager editor is not displaying php files.

I have the same problem. I always edit my php files through file manager editor. From this date 19 - 11- 2019 the editors from my two seperate reseller accounts are not able to display php files. This is a cpanel issue, may you help fix it.

It only shows a blank line. When I download the same file and open it with notepad, it opens fine. See the attached files.

 

[reemalhamss]

Hi, I faced the same problem how can I update the cpanle??

 

[divyang]

Hello all,

I am having strange issue with file manager that file manager does not show full content of file eg: if i have 7000 line of code then it showing only 1500 lines and even in some small files it's showing blank i have attached screenshot below so please give some idea why it's happening. i have tried chrome and firefox but no difference but when i connect my server to network folder and then i open any files through any code editor like sublime then it's show all content.

 

[divyang]

hello i got same problem today can you tell me how to update cpanel?

 

[[email protected]]

i m also having same issue and there is no update available for cpanel

 

[cPanelLauren]

Hello Everyone,

This issue is something that we're aware of as of last night and we've opened an internal case on it CPANEL-30388 - the issue is being reported as not present in v84.0.12 and right now the only workaround is to update to that version.

I'll update further when I have more information but this is being actively addressed at this time.


Thanks!

 

[wafakajoa]

The problem solved after I update cPanel. Thank you.

hi,
I have the same probleme ... how can update cpanel please..

 

[cPanelLauren]

@wafakajoa

As your profile indicates you're a website owner, you would not have access to to update cPanel/WHM, this is something your hosting provider would need to do. I'd suggest contacting them for further assistance.

 

[hado]

Hello, just wanted to add that I am having this problem with .php and .twig files.

 

[wafakajoa]

@wafakajoa

As your profile indicates you're a website owner, you would not have access to to update cPanel/WHM, this is something your hosting provider would need to do. I'd suggest contacting them for further assistance.

sorry ... i was wrong ...
it worked

 

[cPanelLauren]

Hello,

I am sorry for the delay on this but this issue was marked as resolved in v84.0.12 and is referenced in the changelogs here: 84 Change Log - Change Logs - cPanel Documentation

Please let us know if you continue to experience issues with this.