SOLVED CPANEL-37864 - Munin failed after upgrade to version 98

[Arvy]

Today one of my 5 servers updated to version 98. Everything worked ok (basic services) except I got an error message saying "rpmup returned error 1".

I only detected one real problem: Munin stopped working exactly after installing version 98. Configuration files ok, I tried to restart the service and had no result. I had to uninstall and reinstall, and it worked normally again.

I don't have anything different (custom) on the server. The only thing is, after installing cPanel for the first time, I needed to change the hostname of the machine, so Munin still writes data to a folder with the old hostname.

CentOS 8, bare metal. But I don't think this info is relevant.

 

[Arvy]

Found logs (upcp):

nologin: invalid option -- 'c'

[2021-07-17 01:52:53 -0300]   - checking munin user and group
[2021-07-17 01:52:53 -0300]   User 'munin' already exists. ( permissions, owner and quota reset )
[2021-07-17 01:52:53 -0300]   groupadd: group 'munin' already exists
[2021-07-17 01:52:53 -0300]   useradd: user 'munin' already exists
[2021-07-17 01:52:53 -0300]   cpanel-munin-2.0.30-1.cp1198.x86_64
[2021-07-17 01:52:54 -0300]   Running runPost install
[2021-07-17 01:52:54 -0300]   wheel:x:10:
[2021-07-17 01:52:54 -0300]   enable was successful
[2021-07-17 01:52:59 -0300]   Redirecting to /bin/systemctl restart munin-node.service
[2021-07-17 01:52:59 -0300]   Restarting apache (gracefully)....
[2021-07-17 01:52:59 -0300]   nologin: invalid option -- 'c'
[2021-07-17 01:52:59 -0300]   Try 'nologin --help' for more information.
[2021-07-17 01:52:59 -0300]   - running munin-cron for the first time
[2021-07-17 01:53:09 -0300]   munin_addon registered

 

[cPRex]

Hey there! This is a known issue with the v98 update. We've got a support article for that here:

https://support.cpanel.net/hc/en-us/articles/4404441096343

Let me know if you need anything else with this.

 

[Arvy]

Great, thanks @cPRex

 

[cPRex]

You're welcome!

 

[cPRex]

Update - the case has been resolved in 98.0.2.

 

[mtindor]

Hey there! This is a known issue with the v98 update. We've got a support article for that here:

https://support.cpanel.net/hc/en-us/articles/4404441096343

Let me know if you need anything else with this.

Fascinating how cPanel seems to have different logins for store/forums/id/support/etc. I just reset my password for support.cpanel.net. I click on the link above and just keeps redirecting back/forth between id.cpanel.net and tickets.cpanel.net and then eventually bails with a secure connection failed warning. Can't believe one would have to log in to view support articles either.

 

[cPJustinD]

Hi there! I'm sorry to hear about the login redirect you're experiencing. As the password was recently reset, could you try clearing your browser's cache or cookies? Alternatively, I would also recommend trying to log in via another browser.

Additionally, login is only required for articles regarding internally filed cases. This ensures that existing users of the software can be up-to-date and remain aware of any existing issues they may be encountering with the cPanel software.

If there's anything else we can assist with, please let us know!