SOLVED [CPANEL-39222] AutoSSL Issue

Operating System & Version
Centos v7.9.2009
cPanel & WHM Version
100.2

dstana

Well-Known Member
Jul 6, 2016
108
19
68
Phoenix, AZ
cPanel Access Level
Root Administrator
I'm having an issue with a single domain on the server where autossl won't issue a cert. Everything goes ok until actually requesting the cert. Is this a temporary issue with the cPanel store?

Code:
[2021-11-09T17:44:23Z]  AutoSSL failed to request an SSL certificate for “example.com” because of an error: (XID rzv3vy) The cPanel Store returned an error (X::InvalidArgument) in response to the request “POST ssl/certificate/free”: Generic exception
 

psytanium

Well-Known Member
Jun 6, 2014
319
19
68
Lebanon
cPanel Access Level
Root Administrator
Happened to me too on my server, I created 1 new account, the Check AutoSSL log is :
Code:
ERROR TLS Status: Defective
ERROR Defect: NO_SSL: No SSL certificate is installed.
ERROR AutoSSL failed to request an SSL certificate for “domainname.com” because of an error: (XID wyh94c) The cPanel Store returned an error (X::InvalidArgument) in response to the request “POST ssl/certificate/free”: Generic exception
 

sajithgsm

Well-Known Member
Jun 9, 2020
91
18
83
Sri Lanka
cPanel Access Level
Root Administrator
I think again it is having another issue. SSL certificate is not providing. its almost 3 hour when start auto ssl now. still its in progress.

Code:
10:31:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 4:59:02 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:01:02 AM UTC.
 10:33:01 AM Polling for “twelvegi”’s new certificate for “mobikit.twelvegirls.com” (order item ID “1329576529”) …
 The certificate is not available. (processing)
 10:35:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:03:01 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:05:01 AM UTC.
 10:37:01 AM Polling for “twelvegi”’s new certificate for “mobikit.twelvegirls.com” (order item ID “1329576529”) …
 The certificate is not available. (processing)
 10:39:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:07:01 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:09:01 AM UTC.
 10:41:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:07:01 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:17:01 AM UTC.
 10:43:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:07:01 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:17:01 AM UTC.
 10:45:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:07:01 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:17:01 AM UTC.
 10:47:02 AM Polling for “twelvegi”’s new certificate for “mobikit.twelvegirls.com” (order item ID “1329576529”) …
 The certificate is not available. (processing)
 10:49:02 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:17:02 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:27:02 AM UTC.
 10:51:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:17:02 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:27:02 AM UTC.
 10:53:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:17:02 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:27:02 AM UTC.
 10:55:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:17:02 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:27:02 AM UTC.
 10:57:01 AM The queue contains a request for a certificate for “twelvegi”’s website “mobikit.twelvegirls.com” (order item ID “1329576529”). The system last polled for this certificate at Nov 11, 2021, 5:17:02 AM UTC. The next poll will happen no earlier than Nov 11, 2021, 5:27:02 AM UTC.
 10:59:01 AM Polling for “twelvegi”’s new certificate for “mobikit.twelvegirls.com” (order item ID “1329576529”) …
 The certificate is not available. (processing)
 
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