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SOLVED cPanel 401 Web Interface File Loading Error

Discussion in 'General Discussion' started by Enes Altuntas, Dec 13, 2017.

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  1. Enes Altuntas

    Enes Altuntas Registered

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    Hi Everyone,


    Our server normally worked fine, but after the hostname change, the web interface started not to come. I get a 401 http error when loading css, js and image files.

    Please view attachment.

    Thank You.

    Screenshot_2.png
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you let us know what steps you took to change the hostname? Can you access cPanel using "IP:2082" instead of through the hostname?

    Thank you.
     
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  3. Enes Altuntas

    Enes Altuntas Registered

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    My WHM login url is host.domain.tld
     
  4. Enes Altuntas

    Enes Altuntas Registered

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    IP:2087 redirect to host.domain.tld
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You may want to try the workaround discussed on the following thread:

    No more WHM access - certificate problem

    Could you review my post on that thread and let us know if that helps?

    Thank you.
     
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  6. Enes Altuntas

    Enes Altuntas Registered

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    Thank you for helping. My problem is solved.
     
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