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Cpanel 404 Error

Discussion in 'General Discussion' started by FactoryNet1, Oct 8, 2003.

  1. FactoryNet1

    FactoryNet1 Member

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  2. rbmatt

    rbmatt Well-Known Member

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    Check to make sure that /usr/local/cpanel/base/frontend/<then the theme you are on> exists
    Check /var/cpanel/users/<username> to make sure the line that starts with RS= has a real theme name.

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  3. FactoryNet1

    FactoryNet1 Member

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    Sorry for the dumb questions, but I'm new with cpanel and do not know how I would proceed doing your instructions. Sorry can you tell me exactly what I do? I apoligize for the inconvenience and I really appreciate your help . Thanks

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  4. rbmatt

    rbmatt Well-Known Member

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    Login to SSH as root
    Type:
    cd /usr/local/cpanel/base/frontend/;dir

    Tell us what you see

    type:
    cat /var/cpanel/users/some username | grep RS=

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  5. FactoryNet1

    FactoryNet1 Member

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    I see that after I type: cd /usr/local/cpanel/base/frontend/;dir

    ./ delete.jpg iconic/ passwd.jpg x2/
    ../ disconnect.gif includes.html tree@ xmail/
    advanced@ disconnect.jpg mailonly/ webmail.jpg y@
    default/ edit.jpg NO@ x/ YES@

    Thanks for all the help, I would get my sys admin to fix it, but hes on holiday.. Appreciate your help :)

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  6. tAzMaNiAc

    tAzMaNiAc Well-Known Member

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    WHy don't you try as root:

    service cpanel restart

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  7. FactoryNet1

    FactoryNet1 Member

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    I have tried restarting my cpanel services and it has failed to fix the problem. Thanks

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  8. tAzMaNiAc

    tAzMaNiAc Well-Known Member

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    Uh oh.

    is cpaneld running?

    ps ax |grep cpaneld




    Brenden

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  9. FactoryNet1

    FactoryNet1 Member

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    Oh, cpanel is running, it would sometimes let me login but most of the times it would give us a 404... Well my sys admin would be getting back soon, I guess I'll get him to fix the problem. Thanks alot for all the help, I really appreciate it. :D

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  10. tAzMaNiAc

    tAzMaNiAc Well-Known Member

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    Well, you know, you can always submit a ticket to cPanel if sys admin won't be back in a day. I think they can figure the problem out quick enough if you stress it's a high priority.

    And, you're welcome.. At least I tried.

    Brenden

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  11. FactoryNet1

    FactoryNet1 Member

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    Yes, I was thinking of doing that too, thanks for the tip :)

    My mom used to say, if you have tried, then thats all that matters. Therefore I really appreciate all those who have tried to help, I think its a great thing for one to help out others even though they may have other things to do. Thanks

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