I think it happed to one domain on our server, about midnight last night. The server is on 102.0.12, but I can't tell whether it was on that version or the one before when it happened. How can I check when cPanel updated?
All I did to get it up again was click "Home / Restart Services / HTTP Server (Apache)". Presumably 'rebuildhttpdconf' had been run? Or it's part of "Home / Restart Services / HTTP Server (Apache)"?
All I did to get it up again was click "Home / Restart Services / HTTP Server (Apache)". Presumably 'rebuildhttpdconf' had been run? Or it's part of "Home / Restart Services / HTTP Server (Apache)"?
Restarting a service wouldn't rebuild the configuration.
If you're still seeing this behavior on your on 102.0.12, please submit a ticket so our team can see this in action.
If you're still seeing this behavior on your on 102.0.12, please submit a ticket so our team can see this in action.
I have updated several servers to 102.0.12 but I'm still seeing this issue occur. So far it doesn't seem to be "randomly" happening, but when performing certain actions on accounts (migrations are one which almost universally result in breakage) then there's all kind of weirdness going on with sub/add-on domains, SSL certificates etc.
I've submitted a ticket about this - #94441016 - but this does not seem to be fully fixed in the latest build.
I've submitted a ticket about this - #94441016 - but this does not seem to be fully fixed in the latest build.
We're definitely still seeing it happening - I'll post more updates as soon as I get them.
Will this be ported to the same minor version in the STABLE release 100.0.12 version as well or is the issue only in 102?
We're releasing an updated fix in version 102.0.14. This has just been released to Current and will work its way through the tiers quickly.
I'm new see to this topic.
For a while, we had been experiencing problems such as newly opened accounts in version 102 falling to the default page, opening site b on site a, and not recognizing the certificate for the site after ssl installation. These issues were fixed after rebuildhttpdconf.
I will monitor this situation in version 102.0.14.
For a while, we had been experiencing problems such as newly opened accounts in version 102 falling to the default page, opening site b on site a, and not recognizing the certificate for the site after ssl installation. These issues were fixed after rebuildhttpdconf.
I will monitor this situation in version 102.0.14.
PS may be this is the issue - it was added 6 hours ago
Domain or Subdomain is missing from Apache conf
Justin Dover
- 6 hours ago
- Updated
Symptoms
You may encounter errors attempting to load domains on the server, and notice the domain is missing from the Apache configuration.
Description
In v102, queueprocd was refactored for faster processing which exposed race conditions in child processes. This results in child processes not properly completing, further resulting in missing virtual host entries in the Apache configuration.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-40348. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Rebuild the Apache configuration and restart Apache:
/scripts/rebuildhttpdconf && /scripts/restartsrv_apache
Last edited:
actually here is another one 2 hours ago
Domain or Subdomain is missing from Apache configuration in cPanel version 102.0.14
Brian King
Symptoms
You may encounter errors attempting to load domains on the server, and notice the domain is missing from the Apache configuration.
Description
In v102, queueprocd was refactored for faster processing which exposed race conditions in child processes. This results in child processes not properly completing, further resulting in missing virtual host entries in the Apache configuration. In version 102.0.14 a patch was released to address this behavior, but this has persisted in some environments.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-40577. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Rebuilding the Apache configuration will repopulate the httpd.conf with the missing vhost(s). After this, you will need to restart the Apache service to apply the change:
Domain or Subdomain is missing from Apache configuration in cPanel version 102.0.14
Brian King
- 2 hours ago
- Updated
Symptoms
You may encounter errors attempting to load domains on the server, and notice the domain is missing from the Apache configuration.
Description
In v102, queueprocd was refactored for faster processing which exposed race conditions in child processes. This results in child processes not properly completing, further resulting in missing virtual host entries in the Apache configuration. In version 102.0.14 a patch was released to address this behavior, but this has persisted in some environments.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-40577. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Rebuilding the Apache configuration will repopulate the httpd.conf with the missing vhost(s). After this, you will need to restart the Apache service to apply the change:
/scripts/rebuildhttpdconf && /scripts/restartsrv_apacheHello.
Have same problem with vhost in 11.102.0.14.
/scripts/rebuildhttpdconf && /scripts/restartsrv_apache helps...
Have same problem with vhost in 11.102.0.14.
/scripts/rebuildhttpdconf && /scripts/restartsrv_apache helps...
There is a case of CPANEL-40577 for the problem persisting in version 102.0.14 as well.