In Progress CPANEL-41266 - How to know when was a child cPanel account upgraded/downgraded

edherrojas

Registered
Feb 7, 2021
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Guanacaste, Costa Rica
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Reseller Owner
Hello,

Is there a section/area within WHM to check when was a child cpanel account downgraded/upgraded? I'm looking for the date when an account was upgraded, and apart from the notification email I cannot see a history section with this detail.

Thank you.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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cPanel Access Level
Root Administrator
Hey there! There isn't a specific file where account upgrades get logged. The closest I can offer would be searching /usr/local/cpanel/logs/access_log for the string "upgrade_downgrade_an_account" as that is one of the pages that gets used through "Modify an Account" in WHM.

I did create an internal improvement case to see if we could explore adding some logging for account package changes to the /var/cpanel/accounting.log file, although it could be a bit before I hear anything on that. If I do, I'll be sure to update this thread with more details.
 
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