In Progress CPANEL-42261 - Webmail - Set up email on your device form broken

Jan 16, 2023
13
3
3
Clovis, NM, USA
cPanel Access Level
DataCenter Provider
In the main webmail area where you can have instructions sent to setup your device the Send button is greyed out. What could be causing this and how can this be solved?

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Last edited by a moderator:
Jan 16, 2023
13
3
3
Clovis, NM, USA
cPanel Access Level
DataCenter Provider
No, I logged in through a test email account. We have also added friendlies before we go live and they have reported the same thing. Also, on cPanel 108.0.6 if that helps.
 
Jan 16, 2023
13
3
3
Clovis, NM, USA
cPanel Access Level
DataCenter Provider
I created support ticket 94521996 through WHM.

I noticed there was no priority support. I linked my account that opened this ticket to the main account which the licenses are under for the company but the original ticket did not follow. In order to get priority support I have created a new ticket referencing the original ticket. The new ticket # is 94522054
 
Last edited:

pkiff

Active Member
Jul 31, 2007
28
4
53
Toronto
cPanel Access Level
Root Administrator
Thanks for flagging and tracking this issue. I'm running cPanel 110.0.5 on the RELEASE tier, and it's still an issue, so I look forward to seeing the fix in a downstream release.