In Progress CPANEL-43082 - v112 WHM: issue with the left pane scroll bar

[KJ]

Hello,

On WHM, the scroll bar on the left pane became darker and essentially disappeared with the update to v112.0.4 from v110.0.7.

The way we see it now, without hovering the mouse over it, is like screenshot1. The behavior is normal, just like it was so far.



However, when we hover the mouse over it, we are totally unable to locate the scroll bar. See screenshot2 for example.



In order to locate the scroll bar we need to use the mouse roll and bring it write below the mouse so that we can click on it. See screenshot3 for example. Barely visible.



If possible, please make the scroll bar brighter (or as it used to be on v110) so that when we hover over it, we can see exactly where it is. In situations of a laptop, where there is no mouse, it would be a very hard situation to use the left pane with the keytouch pad.

Thank you

 

[cPRex]

Hey there! Can you let me know which browser you're using so I can test this? I'm not seeing this in Chrome as that shows the scroll bar for me at all times, and Firefox doesn't show the scroll bar at all. Once I have more details I can do some additional testing on this.

 

[KJ]

Firefox latest version. Excuse me, forgot to mention it.

 

[vacancy]

Yes. I am having this problem in Firefox browser. Version 115.0.2

 

[cPRex]

Are there any additional plugins or settings in either of your browsers? I'm not able to reproduce this one on a test system as firefox doesn't show the scroll bar at all.

 

[KJ]

Highly doubt any of the extensions used creates the issue. Disabled all of them, then opened a private window and tested it. Same situation.

In terms of settings, all are pretty normal, almost all the same as a fresh installation of Firefox.

Windows 11 is being used. Tried it on multiple locations and desktops/laptops.

Been using Firefox almost as long as we use cPanel (more than a decade). Should we do Google the favor and change to Chrome?

 

[vacancy]

Are there any additional plugins or settings in either of your browsers? I'm not able to reproduce this one on a test system as firefox doesn't show the scroll bar at all.

I'm using indicateTLS and ublock origin plugins and the problem persists when I disable the plugins.

And the problem does not exist in versions 110 and below, version 112 has this problem.

Cpanel must have gone through a ui change.

 

[cPRex]

I am able to reproduce this in Firefox on a Windows system. I'm talking to the team now and I'll let you know what I find out.

 

[cPRex]

The developers had me create case CPANEL-43082 so they can look into this. I provided these, and other screenshots as well to clarify the issue. I'll be sure to post back once I hear an update.

 

[KJ]

Thank you!

 

[cPRex]

Sure thing!