Cpanel "A fatal error or timeout occurred while processing this directive."

Relzo Ak

Registered
Mar 8, 2015
2
0
1
Bandar Seri Begawan, Brunei, B
cPanel Access Level
Root Administrator
Hello. I was asked to update the content of a website.
When I logged in to the cpanel, I managed to edit & update some contents.
After few minutes when I tried to log in to the cpanel again, this error occurred:

Code:
Global symbol "@chackOptionStyle" requires explicit package name at /usr/local/cpanel/Cpanel/Rvbranding.pm line 2853.
Compilation failed in require at /usr/local/cpanel/Cpanel/Rvskin.pm line 64.
 at /usr/local/cpanel/Cpanel/Rvskin.pm line 64.
	Cpanel::Rvskin::BEGIN() called at /usr/local/cpanel/Cpanel/Rvskin.pm line 64
	eval {...} called at /usr/local/cpanel/Cpanel/Rvskin.pm line 64
	require Cpanel/Rvskin.pm called at (eval 16) line 1
	Cpanel::LoadModule::BEGIN() called at /usr/local/cpanel/Cpanel/Rvskin.pm line 64
	eval {...} called at /usr/local/cpanel/Cpanel/Rvskin.pm line 64
	eval ' use Cpanel::Rvskin; Cpanel::Rvskin::Rvskin_init() if "Cpanel::Rvskin"->can("Rvskin_init"); 
;' called at /usr/local/cpanel/Cpanel/LoadModule.pm line 135
	Cpanel::LoadModule::_modloader("Rvskin") called at /usr/local/cpanel/Cpanel/LoadModule.pm line 67
	Cpanel::LoadModule::loadmodule("Rvskin") called at cpanel.pl line 1628
	main::api1_get_handler("Rvskin", "loadvars") called at cpanel.pl line 1676
	main::_api1("Rvskin", "rvskin", "loadvars()", "loadvars", ARRAY(0x5df3f90), "safe_html_encode", undef, undef) called at cpanel.pl line 1662
	main::real_exectag("<cpanel Rvskin=\"loadvars()\">") called at cpanel.pl line 4276
	main::dotag_finished_headers(0) called at cpanel.pl line 4059
	main::cpanel_parseblock("<cpanel Rvskin=\"loadvars()\">\x{a}<cpanel Rvdemo=\"loadvars()\">\x{a}<cp"...) called at cpanel.pl line 4010
	main::y(GLOB(0x5e01340)) called at cpanel.pl line 3119
	main::doinclude("/usr/local/cpanel/base/frontend/rvskinlight/indexloader.html") called at cpanel.pl line 1834
	eval {...} called at cpanel.pl line 1834
	main::_api1("include", "include", "/usr/local/cpanel/base/frontend/rvskinlight/indexloader.html", "include", ARRAY(0x5cf15c8), "safe_html_encode", undef, undef) called at cpanel.pl line 1662
	main::real_exectag("<cpanel Rvskin=\"loadvars()\">") called at cpanel.pl line 4276
	main::dotag_finished_headers(0) called at cpanel.pl line 4096
	main::cpanel_parseblock("<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN"...) called at cpanel.pl line 4010
	main::y(GLOB(0x55a65c0)) called at cpanel.pl line 5379
	main::run_standard_mode() called at cpanel.pl line 831
can someone please explain to me what the problem is?
I only have a basic knowledge about this.
Your help would be much appreciated.
 

Relzo Ak

Registered
Mar 8, 2015
2
0
1
Bandar Seri Begawan, Brunei, B
cPanel Access Level
Root Administrator
Hello,

Can you please tried to update RVSkin on your server with the following command.

Code:
perl /root/rvadmin/auto_rvskin.pl

My apologies, but I'm actually pretty new to this kind of thing.
Would you mind explaining how to do update the RVSkin on the server?

I can't fully access the control panel due to the error.
So I need to know the solution to fix the problem. :(

I'm using my own notebooks both Mac and Windows7.
So I only update contents by accessing the cpanel via these laptops.
Therefore I'm not really sure about "Server" or other technical stuff.

Your help and explanation would be much appreciated. :)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

It seems like you may only have access to cPanel, and not root access through SSH or WHM. Thus, you should contact the web hosting provider that hosts this website and request they change the cPanel theme or resolve the issue with RVSkin.

Thank you.