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cPanel Account creation error

Discussion in 'General Discussion' started by Kingofwap, Sep 12, 2016.

  1. Kingofwap

    Kingofwap Registered

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    When i create a cpanel am getting error please let me know how to fix it.

    Code:
    unresolvable name: nameserver at /usr/local/cpanel/Cpanel/DnsRoots/Resolver.pm line 183.
    at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Net/DNS/Resolver/Base.pm line 332.
        Net::DNS::Resolver::Base::nameservers(Net::DNS::Resolver::Base=HASH(0x701b938), "nameserver", "8.8.8.8") called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Net/DNS/Resolver/Base.pm line 256
        Net::DNS::Resolver::Base::_read_config_file(Net::DNS::Resolver::Base=HASH(0x701b938), "/etc/resolv.conf") called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Net/DNS/Resolver/UNIX.pm line 41
        Net::DNS::Resolver::UNIX::_init("Net::DNS::Resolver") called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Net/DNS/Resolver/Base.pm line 162
        Net::DNS::Resolver::Base::new("Net::DNS::Resolver", "debug", 0, "retry", 2, "udp_timeout", 3, "tcp_timeout", 3, ...) called at /usr/local/cpanel/Cpanel/DnsRoots/Resolver.pm line 183
        Cpanel::DnsRoots::Resolver::new("Cpanel::DnsRoots::Resolver") called at /usr/local/cpanel/Cpanel/DnsRoots.pm line 140
        Cpanel::DnsRoots::_resolver() called at /usr/local/cpanel/Cpanel/DnsRoots.pm line 46
        Cpanel::DnsRoots::new("Cpanel::DnsRoots") called at /usr/local/cpanel/Cpanel/DnsRoots.pm line 21
       
        Whostmgr::Accounts::Create::_wwwacct("featurelist", "default", "digestauth", "n", "bwlimit", 0, "contactemail", "", "homedir", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1978
        Whostmgr::Accounts::Create::__createaccount("sign", "", "maxsql", "unlimited", "language", "en", "dkim", 1, "plan", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2028
        Whostmgr::Accounts::Create::_createaccount("sign", "", "maxsql", "unlimited", "language", "en", "dkim", 1, "plan", ...) called at whostmgr/bin
        main::wwwacct() called at whostmgr/bin/ line 229
    
     
    #1 Kingofwap, Sep 12, 2016
    Last edited by a moderator: Sep 12, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you browse to "WHM Home » Server Configuration » Basic WebHost Manager® Setup" and ensure you have entered valid name servers under the "Nameservers" section at the bottom of the page? Also, check to ensure your /etc/resolv.conf file is using valid resolvers. Here's an example of how the contents of this file should look:

    Code:
    nameserver 8.8.8.8
    nameserver 8.8.4.4
    Note that the IP addresses may vary, depending on which resolvers you use.

    Thank you.
     
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