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cPanel account gone in WHM, but still active

Discussion in 'General Discussion' started by utropic, Sep 29, 2005.

  1. utropic

    utropic Well-Known Member

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    I have a cPanel account that is still functioning and running on a server, but it does not show up in any of the WHM tools.(quota,modify account, dns, etc)

    Also, when i try to create a new account with that user name/domain, it say name already taken, and to check /etc/passwd.

    I want to keep the account, i actually need to modify the quota. Can anyone offer some advice?



    Thanks


    Karl
     
  2. aby

    aby Well-Known Member

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    Please run
    /scripts/updateuserdomains

    if that doesn't work for you , please check the /etc/userdomains & /etc/trueuserdomains file and add the entry for that domain, if it is not there.
     
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