cpanel account move issue with white screen of death.

kardooma

Registered
Oct 19, 2019
2
0
1
England
cPanel Access Level
Root Administrator
I am not sure where I am suppose to start!..
I used to host two domains with hostgator on a shared hosting, I decided to move to VPS using cpanel tool to backup and restore cpmove.
Everything went smoothly with no errors, but when I visit one of he sites it's given me a xhttpd-php file to download.
So I commented out the old .htaccess file for public_html and home.
Now both sites giving me the WSOD.
I've ran through the logs error_logs and nothing did help.

System ; Centos 6 and both sites are WordPress.

Any ideas on where to go from here?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
That sound like those sites don't work with the PHP version you have (PHP7.2 is the default if you didn't change it).
 
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kardooma

Registered
Oct 19, 2019
2
0
1
England
cPanel Access Level
Root Administrator
The main issue was resolved by cPanel support team and Thank You.

There were two issues:

Domain1
1. The .htaccess configuration was carried over from the old host, but they use a different setup so it was causing the pages to download.


2: The PHP scripts were calling /old home directory which doesn't exist on the box I was on.
Syslink was created and it seems to solved the issue for now.

Domain2
1: The domain was missing from the userdata for the user in question.

2: mbstring was missing from PHP, but the script required it.
Which was installed

3: The PHP memory_limit was too low: increase from 128M to 256M

All the best.