cpanel account moves not working properly


Well-Known Member
Jun 30, 2004
Colorado, USA
I am migrating all accounts from server A to server B. Except for the operating system (Red Hat ES 3.0 to Red Hat ES 4.0) everything else is exactly on the same version (WHM/CPANEL/PHP/APACHE/MYSQL).

Old Server:

WHM 10.8.0 cPanel 10.8.2-R119
RedHat Enterprise 3 i686 - WHM X v3.1.0

New Server

WHM 10.8.0 cPanel 10.8.2-R119
RedHat Enterprise 4 i686 - WHM X v3.1.0

I now noticed several problems when moving accounts.

1) Sub Domains are not being recreated on the destination server.

2) On some accounts folder permissions were not properly restored. Mainly folders with write permissions for the website CMS that needs to create cache files.

The log files does not show any errors. I tried to move accounts with the account password as well as with root access to the source server - it does not make a difference. The accounts are not extremely huge in size or carry any unusual installation.

I still have a very large number of accounts to move and this is becoming a problem.

Any idea what might cause the move to fail?



Well-Known Member
May 20, 2003
cPanel Access Level
Root Administrator
Are any of the accounts larger than 250MB? If so and you're using copy account from another server, that might be the problem. You're not getting many replies I bet because backups and the problems that can come up, has been covered in depth on these forums many times. A bit of reading and searching should give you all you need.