cPanel accounts show 'unlimited quota'

Parahosting

Well-Known Member
Apr 6, 2007
57
0
156
http://img87.imageshack.us/img87/5986/zeroquotadz8.png


My problem is, none of my packages allow unlimited bandwidth, and another problem is, that it shows users are using up "0" quota, when it should be more than that. The accounts were created using iPanel, hosting automation. Yes, I checked correctly if the package quota limits were set correctly for both iPanel and cPanel/WHM themselves, and this problem still occurs. I'm sure this error lies namely with cPanel, and not with iPanel, because the iPanel staff indicated that this error must be done on cPanel's part.
 

AlexV.

Well-Known Member
Jun 15, 2006
212
1
168
Have you tried running:

/scripts/fixquotas
 

Parahosting

Well-Known Member
Apr 6, 2007
57
0
156
Code:
Resetting quota for mudkip to 1000 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for nano to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for navi to 300 M
Resetting quota for ninfreak to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for noone to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for nstudios to 300 M
Resetting quota for obras to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for ogol to 500 M
Resetting quota for paesanos to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for parahost to 0 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for pepino to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for petropul to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for pevspb to 300 M
Resetting quota for phoenix to 1000 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for phpmail to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for pkmnap to 500 M
Resetting quota for pkmnsanc to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for planeta to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for pokej to 500 M
Resetting quota for pope to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for prota to 300 M
Resetting quota for protoman to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for publife to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for pudge to 500 M
Resetting quota for radial to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for readyfir to 300 M
Resetting quota for realover to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for reshure to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for rhapsody to 500 M
Resetting quota for rindiny to 60000 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for rodosul to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for roflmao to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for samscam to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for sardonyx to 500 M
Resetting quota for sawicki to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for sewc to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for shadow to 500 M
Resetting quota for shady to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for shaned03 to 300 M
Resetting quota for shaymin to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for shinyman to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for shuamdom to 500 M
Resetting quota for skyetaru to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for smbzadmn to 60000 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for smepower to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for snakelog to 500 M
Resetting quota for sumr to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for sunhow to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for syazani to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for syntax to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for sysyoshi to 20000 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for tadashi to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for tangelo to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for thierryk to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for tmarlow to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for togen to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for tokoku to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for tp4f to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for tppz to 500 M
Resetting quota for tsquad to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for uenzon to 500 M
Resetting quota for ummah to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for vagner to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for verochmd to 300 M
Resetting quota for vivito to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for walker77 to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for whatsal to 500 M
Resetting quota for will0wz to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for will0wz2 to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for wtjytst3 to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for yenfa to 500 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for yunus to 500 M
Resetting quota for zarcla to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.
Resetting quota for zero to 300 M
edquota: Quota file not found or has wrong format.
No filesystems with quota detected.

That's the output after running the code.
 

sinys_85

Member
Jan 28, 2010
6
0
51

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
You have no quota file. For fix it you must to do something like this:

- step1:
[email protected] [/]#touch /home/quota.user
[email protected] [/]#touch /home/quota.group
[email protected] [/]#chmod 600 /home/quota.user
[email protected] [/]#chmod 600 /home/quota.group

- step2:
[email protected] [/]#quotacheck -acugv

if it"s not work then try this one:

[email protected] [/]#quotacheck -acugvm

- step3:
/scripts/fixquotas –force

And now all will work fine :)
Thank you for contributing to the possible solutions; however, please note that this thread is roughly 3 years old and that the server involved and or circumstances may have changed significantly during this time frame (including software revisions and major releases of the OS and cPanel/WHM).

There are multiple potential circumstances that may cause the reported issue as hinted at by the supplied command-line output. At least one other possible cause that should be considered is if no file systems are mounted with quota support (i.e., as setup within "/etc/fstab"); additionally, if the quota issue is experienced on a system in a virtual environment (VE) using Virtuozzo or OpenVZ it may be something easily corrected in the configuration of the affected VPS container (as setup and administered via the hardware node of the VE system).

The following documentation articles may also be of interest, depending on the specific circumstances involved:
 

sinys_85

Member
Jan 28, 2010
6
0
51
It agree, but nevertheless it has helped to eliminate a problem and now all works fine :)