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CPanel and 2nd FTP account won't work

Discussion in 'General Discussion' started by dsn, Jun 4, 2003.

  1. dsn

    dsn Registered

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    I have a CPanel account and have created a second ftp account for someone. I allowed the CPanel to create the subdirectiory which showed up in my public_html directory along the lines of

    this fictional example: if my domain iss www.mypet.com
    user name: dog
    password: ruffruff

    it made the subdirectory
    Directory: /home/mypet/public_html/dog and finished by giving me this message:

    <<FTP Account Maintenance

    Account Created
    The ftp account dog with password ruffruff was successfully created.

    Make sure that you connect to ftp.mypet.com with your ftp client, or you may not be able to login. >>>

    ------------

    My problem is that it will not let the user "dog" login with CuteFTP

    we have tried configuring CuteFTP with
    host address ftp.mypet.com
    user name dog
    password cat
    initial remote directory /dog

    and it will not connect. Also when trying to connect with Internet Explorer 6, it also asks for username and password but will not recognize user dog with psssword cat

    I have changed the username domain name and password to illustrate this example so it will not work with that.

    Has anybody added an ftp accoutn and gotten it to work? What am I doing wrong?

    thanks
    Dsn

    cPanel.net Support Ticket Number:
     
  2. xsenses

    xsenses Well-Known Member

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    Location:
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    All secondary accounts are in this form:
    User:user@domain.com

    cPanel.net Support Ticket Number:
     
  3. dsn

    dsn Registered

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    Thank you!!!

    Thank you! that worked!!!

    cPanel.net Support Ticket Number:
     
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