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cPanel and CloudFlare MX records working but email not working

Discussion in 'E-mail Discussion' started by tom.dev, Oct 23, 2017.

  1. tom.dev

    tom.dev Registered

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    I have transferred my cPanel account using a backup to a new dedicated server and I gave it a dedicated ip. I setup the DNS to the new ip and it all works except for the email. I set the MX records and they do work and verified using the extol yet when trying to connect to it I get a timeout error. I have also tried changing the MX records to the shared ip and that didn't work. I also tried setting the Exim dedicated ip setting which did not work either.

    Thanks for the help in advance.
     
  2. Muhammed Fasal

    Muhammed Fasal Active Member

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    Hi,

    Have you checked the Exim log files on your server? Is there any specific error?

     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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