I have run into this twice now on the same account. I go to ftp in using the main cpanel credentials and I get a "530 Login authentication failed". I go to cpanel and log in using the same credentials and it works fine, which verifies that the password is correct. I try ftp again using those credentials and it still won't authenticate.
I then go to whm, go to the account in question, and change the password to itself (ie. I hit change but I am using the same password that works in cpanel but not ftp) and now I can both ftp in fine and log in to cpanel with the same login.
Any idea what would cause the two systems to lose sync like that?
-Michael
I then go to whm, go to the account in question, and change the password to itself (ie. I hit change but I am using the same password that works in cpanel but not ftp) and now I can both ftp in fine and log in to cpanel with the same login.
Any idea what would cause the two systems to lose sync like that?
-Michael