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cPanel and Website issues after update

Discussion in 'General Discussion' started by jamesbbb, Aug 30, 2017.

  1. jamesbbb

    jamesbbb Registered

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    Location:
    Australia
    cPanel Access Level:
    DataCenter Provider
    following a reboot after a WHM update none of WHM, CPanel or any of the hosted websites are working properly

    - SSH works.
    - FTP doesn't work
    - requesting any of the hosted websites, WHM or CPanel from the outside work simply timeout.
    - requesting any of the websites from the server shell (wget) give varying results.
    --- WHM returns "Authorization failed."
    --- some websites completely fail
    --- some websites load - after a 20-30 second delay

    there are plenty of resources available.
    3% cpu
    1.3gb of 16gb ram used


    have so far tried
    - disable cPhulk
    - disable firewall
    - cpanel autorepair
    - rebooted the server easily 20+ times in the last couple hours.
    - yum cleaned and updated

    what else can I try ??

    James
     
    amstel likes this.
  2. martin MHC

    martin MHC Active Member

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    Any error logs? I'd also be cautious having CPHulk running as well as firewall (lfd?) but that doesn't relate directly to your issue.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here and we will update this thread with the outcome.

    Thank you.
     
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