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cPanel and Website issues after update

Discussion in 'General Discussion' started by jamesbbb, Aug 30, 2017.

  1. jamesbbb

    jamesbbb Registered

    Joined:
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    Location:
    Australia
    cPanel Access Level:
    DataCenter Provider
    following a reboot after a WHM update none of WHM, CPanel or any of the hosted websites are working properly

    - SSH works.
    - FTP doesn't work
    - requesting any of the hosted websites, WHM or CPanel from the outside work simply timeout.
    - requesting any of the websites from the server shell (wget) give varying results.
    --- WHM returns "Authorization failed."
    --- some websites completely fail
    --- some websites load - after a 20-30 second delay

    there are plenty of resources available.
    3% cpu
    1.3gb of 16gb ram used


    have so far tried
    - disable cPhulk
    - disable firewall
    - cpanel autorepair
    - rebooted the server easily 20+ times in the last couple hours.
    - yum cleaned and updated

    what else can I try ??

    James
     
    amstel likes this.
  2. martin MHC

    martin MHC Well-Known Member

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    Any error logs? I'd also be cautious having CPHulk running as well as firewall (lfd?) but that doesn't relate directly to your issue.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here and we will update this thread with the outcome.

    Thank you.
     
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