cPanel and websites are not accessible, SSH is

postcd

Well-Known Member
Oct 22, 2010
720
20
68
Hello,

on my cpanel VPS the cPanel/WHM control panel and websites are not accessible after VPS start

before start, the VPS got suspended because of "266094 pps during 5 second interval"

here is the attack connections details: ipv4 2 tcp 6 63 TIME_WAIT src=88.198.160.61 dst=155.94.65.142 sport=392

but after VPS start i see httpd, cpanel service is running, i restarted these services too, but still i cant access control panel nor any hosted websites (ERR_CONNECTION_TIMED_OUT). SSH is ok. no load on server.

Via SSH "netstat" returns really low amount of connections. i mean no http, only some "STREAM" or such

when i access VPS host server (openvz) i see this VPS do not have any network load, load on VPS is also low. Can please anyone advice what to do? cPanel ticket 6049159

Thank you very much

UPDATE: in HyperVM (openvz server manager) i clicked "Disable" VPS icon and after few minutes i clicked Enable icon. For now cpanel and websites are loading OK.. not sure why
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

It seems like the VPS was not properly restarted the first time if restarting it in your VPS administrative panel addressed the issue. Thank you for updating us with the outcome.