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cPanel and websites are not accessible, SSH is

Discussion in 'General Discussion' started by postcd, Feb 1, 2015.

  1. postcd

    postcd Well-Known Member

    Oct 22, 2010
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    on my cpanel VPS the cPanel/WHM control panel and websites are not accessible after VPS start

    before start, the VPS got suspended because of "266094 pps during 5 second interval"

    here is the attack connections details: ipv4 2 tcp 6 63 TIME_WAIT src= dst= sport=392

    but after VPS start i see httpd, cpanel service is running, i restarted these services too, but still i cant access control panel nor any hosted websites (ERR_CONNECTION_TIMED_OUT). SSH is ok. no load on server.

    Via SSH "netstat" returns really low amount of connections. i mean no http, only some "STREAM" or such

    when i access VPS host server (openvz) i see this VPS do not have any network load, load on VPS is also low. Can please anyone advice what to do? cPanel ticket 6049159

    Thank you very much

    UPDATE: in HyperVM (openvz server manager) i clicked "Disable" VPS icon and after few minutes i clicked Enable icon. For now cpanel and websites are loading OK.. not sure why
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    #1 postcd, Feb 1, 2015
    Last edited by a moderator: Mar 16, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    It seems like the VPS was not properly restarted the first time if restarting it in your VPS administrative panel addressed the issue. Thank you for updating us with the outcome.
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