cPanel asking log in details many times

ronie

Registered
Apr 5, 2013
3
0
1
cPanel Access Level
Reseller Owner
Hello !!
I had a problem with ISP that my cpanel asking log in details many many many times :mad:
and when I use VPN connection is works but with vpn it came slow The connection , other web sites don't asking log in details (Hotmail - Forums - yahoo - ) only Cpanel & WHM
So please I need your Help
Thank you very much
 
Last edited:

Infopro

Well-Known Member
May 20, 2003
17,113
507
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
Are you talking about accessing your website, and you're being asked to enter password in a popup, or whenever you login to cPanel, type in your password and get in, when you change to some other page in your cPanel, you're asked to login again?

If the former, you might check to see if you've got any directories password protected. If the latter, you might try clearing your browser cache, or try another browser just to troubleshoot and see if it can be duplicated across different browsers.
 

ronie

Registered
Apr 5, 2013
3
0
1
cPanel Access Level
Reseller Owner
Thanks for reply
yes when I log in to my whm or cp next few second from log in time when I refresh the page or I open file manager or any options
I get asking to enter password in a popup again and I was trying on other browsers also clearing the cashe
and I was trying on other computers was same problem just when I change my ISP the problem goes and for now only I have this ISP to use waiting your reply
thnx
 
Last edited:

sneader

Well-Known Member
Aug 21, 2003
1,178
57
178
La Crosse, WI
cPanel Access Level
Root Administrator
Chuck, for a while now I am getting an Apache .htaccess type of pop-up when logging into cPanel or WHM. I have to cancel that, then I get the real WHM or cPanel login, and can go from there. I am not sure if that is what ronie has going on, but that is what I am seeing. Any idea what that is about?

- Scott
 

sneader

Well-Known Member
Aug 21, 2003
1,178
57
178
La Crosse, WI
cPanel Access Level
Root Administrator
(hangs head low at old skool config)

Enable HTTP Authentication: On

Actually I am worried about breaking our billing system integration (AWBS) so have been cautious about these changes.

- Scott