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cPanel assigning nameservers in incorrect order

Discussion in 'Bind / DNS / Nameserver Issues' started by zamrg, Nov 16, 2010.

  1. zamrg

    zamrg Active Member

    Oct 17, 2010
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    I have server1 running WHM/cPanel which is in a cluster with ns1 and ns2, two separate servers.

    When I create an account through WHM, it creates the zone with ns2 in the SOA, ie: it assigns nameserver1: ns2 and nameserver2: ns1.

    In Server Configuration -> Basic cPanel & WHM Setup, I have the nameservers assigned as:
    Nameserver 1:
    Nameserver 2:

    so I have no idea why it's not assigning them in order.
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Oct 2, 2010
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    cPanel Access Level:
    Root Administrator
    When you mention it is assigning nameserver 2 first, do you mean on both nameservers for the DNS zone for the domain, it is listing:

    If so, please check WHM > DNS Functions > Edit Zone Templates > standardvirtualftp file and ensure it has the following:

    If it does, then check /etc/wwwacct.conf file in root SSH and ensure it has this listed:

    If both appear to be correct, please open a ticket using WHM > Support Center > Contact cPanel or via the link in my signature.

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