cPanel assigning nameservers in incorrect order

[zamrg]

I have server1 running WHM/cPanel which is in a cluster with ns1 and ns2, two separate servers.

When I create an account through WHM, it creates the zone with ns2 in the SOA, ie: it assigns nameserver1: ns2 and nameserver2: ns1.

In Server Configuration -> Basic cPanel & WHM Setup, I have the nameservers assigned as:
Nameserver 1: ns1.domain.com
Nameserver 2: ns2.domain.com

so I have no idea why it's not assigning them in order.

 

[cPanelTristan]

When you mention it is assigning nameserver 2 first, do you mean on both nameservers for the DNS zone for the domain, it is listing:

domain.com. 86400 IN NS ns2.somedomain.com.
domain.com. 86400 IN NS ns1.somedomain.com.

If so, please check WHM > DNS Functions > Edit Zone Templates > standardvirtualftp file and ensure it has the following:

%domain%. %nsttl% IN NS %nameserver%.
%domain%. %nsttl% IN NS %nameserver2%.

If it does, then check /etc/wwwacct.conf file in root SSH and ensure it has this listed:

NS ns1.somedomain.com
NS2 ns2.somedomain.com

If both appear to be correct, please open a ticket using WHM > Support Center > Contact cPanel or via the link in my signature.