cpanel auto update problem with perl module

aspen0

Member
Dec 6, 2004
18
0
151
I woke up this morning and had these couple emails. I didn't do anything on the server yesterday so I'm thinking these are the result of some update pushed through last night automatically.

This module is required by cPanel, and the system may not function correctly until it is installed, and functional. Below is the results of the auto-install attempt:

Test Run
==============
Can't locate XML/LibXML.pm in @INC (@INC contains: /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at - line 1.
BEGIN failed--compilation aborted at - line 1.


Installer Run
==============
Fetching CPAN timestamp...Done
Testing connection speed...(this could take a while)......Done
Ping:8.231 Testing connection speed to cpan.erlbaum.net using pureperl...(104933.33 bytes/s)...Done
Ping:8.293 Testing connection speed to cpan.belfry.net using pureperl...(104933.33 bytes/s)...Done
Three usable mirrors located
Mirror Check passed for cpan.erlbaum.net (/index.html)
Unknown config variable 'less'
commit: wrote '/usr/lib/perl5/5.8.7/CPAN/Config.pm'
CPAN: File::HomeDir loaded ok (v0.65)
CPAN: Storable loaded ok (v2.16)
Going to read /home/.cpan/Metadata
Database was generated on Wed, 15 Aug 2007 01:38:08 GMT
Running install for module 'XML::LibXML'
Running make for P/PA/PAJAS/XML-LibXML-1.63.tar.gz
CPAN: Digest::SHA loaded ok (v5.45)
CPAN: Compress::Zlib loaded ok (v1.42)
Checksum for /home/.cpan/sources/authors/id/P/PA/PAJAS/XML-LibXML-1.63.tar.gz ok
XML-LibXML-1.63/
XML-LibXML-1.63/test/
XML-LibXML-1.63/test/relaxng/
XML-LibXML-1.63/test/relaxng/demo2.rng
XML-LibXML-1.63/test/relaxng/invaliddemo.xml
XML-LibXML-1.63/test/relaxng/demo.rng
XML-LibXML-1.63/test/relaxng/badschema.rng
XML-LibXML-1.63/test/relaxng/demo.xml
XML-LibXML-1.63/test/relaxng/schema.rng
XML-LibXML-1.63/test/relaxng/demo3.rng
XML-LibXML-1.63/test/schema/
XML-LibXML-1.63/test/schema/schema.xsd
XML-LibXML-1.63/test/schema/demo.xml
XML-LibXML-1.63/test/schema/invaliddemo.xml
XML-LibXML-1.63/test/schema/badschema.xsd
XML-LibXML-1.63/test/textReader/
XML-LibXML-1.63/test/textReader/countries.xml
XML-LibXML-1.63/lib/
XML-LibXML-1.63/lib/XML/
XML-LibXML-1.63/lib/XML/LibXML/
XML-LibXML-1.63/lib/XML/LibXML/DOM.pod
XML-LibXML-1.63/lib/XML/LibXML/Reader.pm
XML-LibXML-1.63/lib/XML/LibXML/InputCallback.pod
XML-LibXML-1.63/lib/XML/LibXML/Namespace.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX/
XML-LibXML-1.63/lib/XML/LibXML/SAX/Builder.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX/Parser.pm
XML-LibXML-1.63/lib/XML/LibXML/SAX/Builder.pm
XML-LibXML-1.63/lib/XML/LibXML/SAX/Generator.pm
XML-LibXML-1.63/lib/XML/LibXML/PI.pod
XML-LibXML-1.63/lib/XML/LibXML/Dtd.pod
XML-LibXML-1.63/lib/XML/LibXML/Parser.pod
XML-LibXML-1.63/lib/XML/LibXML/Text.pod
XML-LibXML-1.63/lib/XML/LibXML/NodeList.pm
XML-LibXML-1.63/lib/XML/LibXML/DocumentFragment.pod
XML-LibXML-1.63/lib/XML/LibXML/XPathContext.pod
XML-LibXML-1.63/lib/XML/LibXML/Document.pod
XML-LibXML-1.63/lib/XML/LibXML/Attr.pod
XML-LibXML-1.63/lib/XML/LibXML/CDATASection.pod
XML-LibXML-1.63/lib/XML/LibXML/Reader.pod
XML-LibXML-1.63/lib/XML/LibXML/RelaxNG.pod
XML-LibXML-1.63/lib/XML/LibXML/Comment.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX.pm
XML-LibXML-1.63/lib/XML/LibXML/Number.pm
XML-LibXML-1.63/lib/XML/LibXML/Node.pod
XML-LibXML-1.63/lib/XML/LibXML/Literal.pm
XML-LibXML-1.63/lib/XML/LibXML/Element.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX.pod
XML-LibXML-1.63/lib/XML/LibXML/XPathContext.pm
XML-LibXML-1.63/lib/XML/LibXML/Boolean.pm
XML-LibXML-1.63/lib/XML/LibXML/Schema.pod
XML-LibXML-1.63/t/
XML-LibXML-1.63/t/19encoding.t
XML-LibXML-1.63/t/11memory.t
XML-LibXML-1.63/t/25relaxng.t
XML-LibXML-1.63/t/27new_callbacks_simple.t
XML-LibXML-1.63/t/01basic.t
XML-LibXML-1.63/t/40reader.t
XML-LibXML-1.63/t/32xpc_variables.t
XML-LibXML-1.63/t/17callbacks.t
XML-LibXML-1.63/t/10ns.t
XML-LibXML-1.63/t/14sax.t
XML-LibXML-1.63/t/26schema.t
XML-LibXML-1.63/t/06elements.t
XML-LibXML-1.63/t/20extras.t
XML-LibXML-1.63/t/04node.t
XML-LibXML-1.63/t/03doc.t
XML-LibXML-1.63/t/13dtd.t
XML-LibXML-1.63/t/30xpathcontext.t
XML-LibXML-1.63/t/18docfree.t
XML-LibXML-1.63/t/07dtd.t
XML-LibXML-1.63/t/16docnodes.t
XML-LibXML-1.63/t/08findnodes.t
XML-LibXML-1.63/t/31xpc_functions.t
XML-LibXML-1.63/t/02parse.t
XML-LibXML-1.63/t/05text.t
XML-LibXML-1.63/t/15nodelist.t
XML-LibXML-1.63/t/28new_callbacks_multiple.t
XML-LibXML-1.63/t/90threads.t
XML-LibXML-1.63/t/24c14n.t
XML-LibXML-1.63/t/09xpath.t
XML-LibXML-1.63/t/29id.t
XML-LibXML-1.63/t/23rawfunctions.t
XML-LibXML-1.63/t/12html.t
XML-LibXML-1.63/perl-libxml-mm.h
XML-LibXML-1.63/Av_CharPtrPtr.h
XML-LibXML-1.63/Changes
XML-LibXML-1.63/example/
XML-LibXML-1.63/example/test.html
XML-LibXML-1.63/example/complex/
XML-LibXML-1.63/example/complex/dtd/
XML-LibXML-1.63/example/complex/dtd/g.dtd
XML-LibXML-1.63/example/complex/dtd/f.dtd
XML-LibXML-1.63/example/complex/complex2.xml
XML-LibXML-1.63/example/complex/complex.xml
XML-LibXML-1.63/example/complex/complex.dtd
XML-LibXML-1.63/example/test3.xml
XML-LibXML-1.63/example/test.dtd
XML-LibXML-1.63/example/article_internal_bad.xml
XML-LibXML-1.63/example/ext_ent.dtd
XML-LibXML-1.63/example/article_internal.xml
XML-LibXML-1.63/example/catalog.xml
XML-LibXML-1.63/example/xpath.pl
XML-LibXML-1.63/example/dtd.xml
XML-LibXML-1.63/example/cb_example.pl
XML-LibXML-1.63/example/ns.xml
XML-LibXML-1.63/example/test.xhtml
XML-LibXML-1.63/example/enc2_latin2.html
XML-LibXML-1.63/example/test.xml
XML-LibXML-1.63/example/bad.dtd
XML-LibXML-1.63/example/bad.xml
XML-LibXML-1.63/example/article_external_bad.xml
XML-LibXML-1.63/example/xmlns/
XML-LibXML-1.63/example/xmlns/badguy.xml
XML-LibXML-1.63/example/xmlns/goodguy.xml
XML-LibXML-1.63/example/article.xml
XML-LibXML-1.63/example/xmllibxmldocs.pl
XML-LibXML-1.63/example/article_bad.xml
XML-LibXML-1.63/example/dromeds.xml
XML-LibXML-1.63/example/test2.xml
XML-LibXML-1.63/example/test4.xml
XML-LibXML-1.63/example/enc_latin2.html
XML-LibXML-1.63/MANIFEST
XML-LibXML-1.63/typemap
XML-LibXML-1.63/xpathcontext.h
XML-LibXML-1.63/Av_CharPtrPtr.c
XML-LibXML-1.63/xpath.c
XML-LibXML-1.63/dom.h
XML-LibXML-1.63/ppport.h
XML-LibXML-1.63/docs/
XML-LibXML-1.63/docs/libxml.dbk
XML-LibXML-1.63/xpath.h
XML-LibXML-1.63/LICENSE
XML-LibXML-1.63/README
XML-LibXML-1.63/perl-libxml-sax.c
XML-LibXML-1.63/dom.c
XML-LibXML-1.63/LibXML.pod
XML-LibXML-1.63/perl-libxml-mm.c
XML-LibXML-1.63/LibXML.pm
XML-LibXML-1.63/perl-libxml-sax.h
XML-LibXML-1.63/LibXML.xs
XML-LibXML-1.63/Makefile.PL
XML-LibXML-1.63/META.yml
CPAN: File::Temp loaded ok (v0.18)

CPAN.pm: Going to build P/PA/PAJAS/XML-LibXML-1.63.tar.gz

enable native perl UTF8
running xml2-config...failed
The installed version of libxml2 not compatible with XML::LibXML.

You may continue at your own risk, but:

- don't expect XML::LibXML to build or work correctly!
- don't report errors!
- don't send patches!

Check the README file for more information on versions
that are tested with XML::LibXML

CPAN: YAML loaded ok (v0.65)
make: *** No targets specified and no makefile found. Stop.
PAJAS/XML-LibXML-1.63.tar.gz
/usr/bin/make -- NOT OK
Running make install
Make had returned bad status, install seems impossible
perlmod--Install done
second email in next post.
 

aspen0

Member
Dec 6, 2004
18
0
151
This module is required by cPanel, and the system may not function correctly until it is installed, and functional. Below is the results of the auto-install attempt:

Test Run
==============
Can't locate XML/LibXML.pm in @INC (@INC contains: /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /usr/lib/perl5/site_perl/5.8.7/Net/DAV/Server.pm line 14.
BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.7/Net/DAV/Server.pm line 14.
Compilation failed in require at - line 1.
BEGIN failed--compilation aborted at - line 1.


Installer Run
==============
Fetching CPAN timestamp...Done
Testing connection speed...(this could take a while)...Done
Ping:8.231 Testing connection speed to cpan.erlbaum.net using pureperl...(104933.33 bytes/s)...Done
Ping:8.293 Testing connection speed to cpan.belfry.net using pureperl...(157400.00 bytes/s)...Done
Three usable mirrors located
Mirror Check passed for cpan.belfry.net (/index.html)
Unknown config variable 'less'
commit: wrote '/usr/lib/perl5/5.8.7/CPAN/Config.pm'
CPAN: File::HomeDir loaded ok (v0.65)
CPAN: Storable loaded ok (v2.16)
Going to read /home/.cpan/Metadata
Database was generated on Wed, 15 Aug 2007 01:38:08 GMT
Running install for module 'Net::DAV::Server'
Running make for B/BR/BRONG/Net-DAV-Server-1.29.tar.gz
CPAN: Digest::SHA loaded ok (v5.45)
CPAN: Compress::Zlib loaded ok (v1.42)
Checksum for /home/.cpan/sources/authors/id/B/BR/BRONG/Net-DAV-Server-1.29.tar.gz ok
Net-DAV-Server-1.29/
Net-DAV-Server-1.29/CHANGES
Net-DAV-Server-1.29/META.yml
Net-DAV-Server-1.29/litmus_test/
Net-DAV-Server-1.29/litmus_test/litmus.out
Net-DAV-Server-1.29/litmus_test/litmus.pl
Net-DAV-Server-1.29/lib/
Net-DAV-Server-1.29/lib/Net/
Net-DAV-Server-1.29/lib/Net/DAV/
Net-DAV-Server-1.29/lib/Net/DAV/Server.pm
Net-DAV-Server-1.29/MANIFEST
Net-DAV-Server-1.29/TODO
Net-DAV-Server-1.29/t/
Net-DAV-Server-1.29/t/pod.t
Net-DAV-Server-1.29/Build.PL
Net-DAV-Server-1.29/Makefile.PL
Net-DAV-Server-1.29/README
CPAN: File::Temp loaded ok (v0.18)
CPAN: Module::Build loaded ok (v0.2808)

CPAN.pm: Going to build B/BR/BRONG/Net-DAV-Server-1.29.tar.gz

Checking if your kit is complete...
Looks good
Warning: prerequisite XML::LibXML 0 not found.
Writing Makefile for Net::DAV::Server
CPAN: YAML loaded ok (v0.65)
---- Unsatisfied dependencies detected during ----
---- BRONG/Net-DAV-Server-1.29.tar.gz ----
XML::LibXML [requires]
Shall I follow them and prepend them to the queue
of modules we are processing right now? [yes]
Running make install
Delayed until after prerequisites
Running install for module 'XML::LibXML'
Running make for P/PA/PAJAS/XML-LibXML-1.63.tar.gz
Checksum for /home/.cpan/sources/authors/id/P/PA/PAJAS/XML-LibXML-1.63.tar.gz ok
XML-LibXML-1.63/
XML-LibXML-1.63/test/
XML-LibXML-1.63/test/relaxng/
XML-LibXML-1.63/test/relaxng/demo2.rng
XML-LibXML-1.63/test/relaxng/invaliddemo.xml
XML-LibXML-1.63/test/relaxng/demo.rng
XML-LibXML-1.63/test/relaxng/badschema.rng
XML-LibXML-1.63/test/relaxng/demo.xml
XML-LibXML-1.63/test/relaxng/schema.rng
XML-LibXML-1.63/test/relaxng/demo3.rng
XML-LibXML-1.63/test/schema/
XML-LibXML-1.63/test/schema/schema.xsd
XML-LibXML-1.63/test/schema/demo.xml
XML-LibXML-1.63/test/schema/invaliddemo.xml
XML-LibXML-1.63/test/schema/badschema.xsd
XML-LibXML-1.63/test/textReader/
XML-LibXML-1.63/test/textReader/countries.xml
XML-LibXML-1.63/lib/
XML-LibXML-1.63/lib/XML/
XML-LibXML-1.63/lib/XML/LibXML/
XML-LibXML-1.63/lib/XML/LibXML/DOM.pod
XML-LibXML-1.63/lib/XML/LibXML/Reader.pm
XML-LibXML-1.63/lib/XML/LibXML/InputCallback.pod
XML-LibXML-1.63/lib/XML/LibXML/Namespace.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX/
XML-LibXML-1.63/lib/XML/LibXML/SAX/Builder.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX/Parser.pm
XML-LibXML-1.63/lib/XML/LibXML/SAX/Builder.pm
XML-LibXML-1.63/lib/XML/LibXML/SAX/Generator.pm
XML-LibXML-1.63/lib/XML/LibXML/PI.pod
XML-LibXML-1.63/lib/XML/LibXML/Dtd.pod
XML-LibXML-1.63/lib/XML/LibXML/Parser.pod
XML-LibXML-1.63/lib/XML/LibXML/Text.pod
XML-LibXML-1.63/lib/XML/LibXML/NodeList.pm
XML-LibXML-1.63/lib/XML/LibXML/DocumentFragment.pod
XML-LibXML-1.63/lib/XML/LibXML/XPathContext.pod
XML-LibXML-1.63/lib/XML/LibXML/Document.pod
XML-LibXML-1.63/lib/XML/LibXML/Attr.pod
XML-LibXML-1.63/lib/XML/LibXML/CDATASection.pod
XML-LibXML-1.63/lib/XML/LibXML/Reader.pod
XML-LibXML-1.63/lib/XML/LibXML/RelaxNG.pod
XML-LibXML-1.63/lib/XML/LibXML/Comment.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX.pm
XML-LibXML-1.63/lib/XML/LibXML/Number.pm
XML-LibXML-1.63/lib/XML/LibXML/Node.pod
XML-LibXML-1.63/lib/XML/LibXML/Literal.pm
XML-LibXML-1.63/lib/XML/LibXML/Element.pod
XML-LibXML-1.63/lib/XML/LibXML/SAX.pod
XML-LibXML-1.63/lib/XML/LibXML/XPathContext.pm
XML-LibXML-1.63/lib/XML/LibXML/Boolean.pm
XML-LibXML-1.63/lib/XML/LibXML/Schema.pod
XML-LibXML-1.63/t/
XML-LibXML-1.63/t/19encoding.t
XML-LibXML-1.63/t/11memory.t
XML-LibXML-1.63/t/25relaxng.t
XML-LibXML-1.63/t/27new_callbacks_simple.t
XML-LibXML-1.63/t/01basic.t
XML-LibXML-1.63/t/40reader.t
XML-LibXML-1.63/t/32xpc_variables.t
XML-LibXML-1.63/t/17callbacks.t
XML-LibXML-1.63/t/10ns.t
XML-LibXML-1.63/t/14sax.t
XML-LibXML-1.63/t/26schema.t
XML-LibXML-1.63/t/06elements.t
XML-LibXML-1.63/t/20extras.t
XML-LibXML-1.63/t/04node.t
XML-LibXML-1.63/t/03doc.t
XML-LibXML-1.63/t/13dtd.t
XML-LibXML-1.63/t/30xpathcontext.t
XML-LibXML-1.63/t/18docfree.t
XML-LibXML-1.63/t/07dtd.t
XML-LibXML-1.63/t/16docnodes.t
XML-LibXML-1.63/t/08findnodes.t
XML-LibXML-1.63/t/31xpc_functions.t
XML-LibXML-1.63/t/02parse.t
XML-LibXML-1.63/t/05text.t
XML-LibXML-1.63/t/15nodelist.t
XML-LibXML-1.63/t/28new_callbacks_multiple.t
XML-LibXML-1.63/t/90threads.t
XML-LibXML-1.63/t/24c14n.t
XML-LibXML-1.63/t/09xpath.t
XML-LibXML-1.63/t/29id.t
XML-LibXML-1.63/t/23rawfunctions.t
XML-LibXML-1.63/t/12html.t
XML-LibXML-1.63/perl-libxml-mm.h
XML-LibXML-1.63/Av_CharPtrPtr.h
XML-LibXML-1.63/Changes
XML-LibXML-1.63/example/
XML-LibXML-1.63/example/test.html
XML-LibXML-1.63/example/complex/
XML-LibXML-1.63/example/complex/dtd/
XML-LibXML-1.63/example/complex/dtd/g.dtd
XML-LibXML-1.63/example/complex/dtd/f.dtd
XML-LibXML-1.63/example/complex/complex2.xml
XML-LibXML-1.63/example/complex/complex.xml
XML-LibXML-1.63/example/complex/complex.dtd
XML-LibXML-1.63/example/test3.xml
XML-LibXML-1.63/example/test.dtd
XML-LibXML-1.63/example/article_internal_bad.xml
XML-LibXML-1.63/example/ext_ent.dtd
XML-LibXML-1.63/example/article_internal.xml
XML-LibXML-1.63/example/catalog.xml
XML-LibXML-1.63/example/xpath.pl
XML-LibXML-1.63/example/dtd.xml
XML-LibXML-1.63/example/cb_example.pl
XML-LibXML-1.63/example/ns.xml
XML-LibXML-1.63/example/test.xhtml
XML-LibXML-1.63/example/enc2_latin2.html
XML-LibXML-1.63/example/test.xml
XML-LibXML-1.63/example/bad.dtd
XML-LibXML-1.63/example/bad.xml
XML-LibXML-1.63/example/article_external_bad.xml
XML-LibXML-1.63/example/xmlns/
XML-LibXML-1.63/example/xmlns/badguy.xml
XML-LibXML-1.63/example/xmlns/goodguy.xml
XML-LibXML-1.63/example/article.xml
XML-LibXML-1.63/example/xmllibxmldocs.pl
XML-LibXML-1.63/example/article_bad.xml
XML-LibXML-1.63/example/dromeds.xml
XML-LibXML-1.63/example/test2.xml
XML-LibXML-1.63/example/test4.xml
XML-LibXML-1.63/example/enc_latin2.html
XML-LibXML-1.63/MANIFEST
XML-LibXML-1.63/typemap
XML-LibXML-1.63/xpathcontext.h
XML-LibXML-1.63/Av_CharPtrPtr.c
XML-LibXML-1.63/xpath.c
XML-LibXML-1.63/dom.h
XML-LibXML-1.63/ppport.h
XML-LibXML-1.63/docs/
XML-LibXML-1.63/docs/libxml.dbk
XML-LibXML-1.63/xpath.h
XML-LibXML-1.63/LICENSE
XML-LibXML-1.63/README
XML-LibXML-1.63/perl-libxml-sax.c
XML-LibXML-1.63/dom.c
XML-LibXML-1.63/LibXML.pod
XML-LibXML-1.63/perl-libxml-mm.c
XML-LibXML-1.63/LibXML.pm
XML-LibXML-1.63/perl-libxml-sax.h
XML-LibXML-1.63/LibXML.xs
XML-LibXML-1.63/Makefile.PL
XML-LibXML-1.63/META.yml

CPAN.pm: Going to build P/PA/PAJAS/XML-LibXML-1.63.tar.gz

enable native perl UTF8
running xml2-config...failed
The installed version of libxml2 not compatible with XML::LibXML.

You may continue at your own risk, but:

- don't expect XML::LibXML to build or work correctly!
- don't report errors!
- don't send patches!

Check the README file for more information on versions
that are tested with XML::LibXML

make: *** No targets specified and no makefile found. Stop.
PAJAS/XML-LibXML-1.63.tar.gz
/usr/bin/make -- NOT OK
Running make install
Make had returned bad status, install seems impossible
Running make for B/BR/BRONG/Net-DAV-Server-1.29.tar.gz
Has already been unwrapped into directory /home/.cpan/build/Net-DAV-Server-1.29-BZtdRV

CPAN.pm: Going to build B/BR/BRONG/Net-DAV-Server-1.29.tar.gz

Warning: Prerequisite 'XML::LibXML => 0' for 'B/BR/BRONG/Net-DAV-Server-1.29.tar.gz' failed when processing 'P/PA/PAJAS/XML-LibXML-1.63.tar.gz' with 'writemakefile => NO -- Unknown reason'. Continuing, but chances to succeed are limited.
cp lib/Net/DAV/Server.pm blib/lib/Net/DAV/Server.pm
Manifying blib/man3/Net::DAV::Server.3
BRONG/Net-DAV-Server-1.29.tar.gz
/usr/bin/make -- OK
Running make install
Writing /usr/lib/perl5/site_perl/5.8.7/i686-linux/auto/Net/DAV/Server/.packlist
Appending installation info to /usr/lib/perl5/5.8.7/i686-linux/perllocal.pod
BRONG/Net-DAV-Server-1.29.tar.gz
/usr/bin/make install UNINST=1 -- OK
perlmod--Install done
???? Is this really something wrong with my server? Or just another case of a problematic update being pushed through?
 

Infopro

Well-Known Member
May 20, 2003
17,076
524
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
My suggestion was to check that thread as its a checklist of things posted by cPanel staff you might want to make sure are complete so everything else goes ok. According that post above he's not up to date completely so other things might be failing. Just a guess of course.