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cPanel AutoSSL Expire Time

Discussion in 'Security' started by mahdy_sharifi, Jan 27, 2017.

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  1. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Is Cpanel-auto-ssl expire in limited time ? I use Cpanel-SSL for some user , But I see Expire time in WHM . all them expire on 2/3/17 . Please guide .
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Per our Manage AutoSSL document:

    Could you provide some more information about the existing certificates? Were they generated with the AutoSSL feature? Do you notice any error messages for these domain names when reviewing the AutoSSL logs under the "Logs" tab in "WHM >> Manage AutoSSL"?

    Thank you.
     
  3. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Error attached :
    Code:
    5:22:14 AM ERROR AutoSSL failed to request an SSL certificate for “xxxx.com” because of an error: Cpanel::Exception::cPStoreError/(XID 2ujg6e) The cPanel Store returned an error (X::AuthenticationFailure) in response to the request “POST ssl/certificate/free”: Unauthorized at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 77. Cpanel::Exception::create("cPStoreError", HASH(0x47f2c48)) called at /usr/local/cpanel/Cpanel/cPStore.pm line 231 Cpanel::cPStore::__ANON__(Cpanel::Exception::HTTP::Server=HASH(0x47936f8)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 103 Try::Tiny::try(CODE(0x471f1c8), Try::Tiny::Catch=REF(0x4763848)) called at /usr/local/cpanel/Cpanel/cPStore.pm line 239 Cpanel::cPStore::_request(Cpanel::cPStore::LicenseAuthn=HASH(0x4796b08), "post", "ssl/certificate/free", "item_params", HASH(0x46a0918)) called at /usr/local/cpanel/Cpanel/cPStore.pm line 178 Cpanel::cPStore::post(Cpanel::cPStore::LicenseAuthn=HASH(0x4796b08), "ssl/certificate/free", "item_params", HASH(0x46a0918)) called at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 169 Cpanel::SSL::Auto::Provider::cPanel::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80 eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71 Try::Tiny::try(CODE(0x4768f50), Try::Tiny::Catch=REF(0x474b438)) called at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 214 Cpanel::SSL::Auto::Provider::cPanel::renew_ssl_for_vhosts(Cpanel::SSL::Auto::Provider::cPanel=HASH(0x34d2cd0), "krdgsmc", "xxxx.com", ARRAY(0x47c3610)) called at bin/autossl_check.pl line 258 bin::autossl_check::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80 eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71 Try::Tiny::try(CODE(0x47c3d18), Try::Tiny::Catch=REF(0x392f010)) called at bin/autossl_check.pl line 265 bin::autossl_check::__ANON__() called at /usr/local/cpanel/Cpanel/PIDFile.pm line 101 Cpanel::PIDFile::do("Cpanel::PIDFile", "/var/cpanel/autossl_check.pid", CODE(0x34d2eb0)) called at bin/autossl_check.pl line 286 bin::autossl_check::_run_maybe_captured("--all") called at bin/autossl_check.pl line 108 bin::autossl_check::__ANON__() called at /usr/local/cpanel/Cpanel/CaptureFH.pm line 50 Cpanel::CaptureFH::do_with_output_captured_to_path_if_non_tty("/usr/local/cpanel/logs/error_log", CODE(0x34a91d8)) called at bin/autossl_check.pl line 109 bin::autossl_check::run("--all") called at bin/autossl_check.pl line 77 
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you verify if the cPanel license is valid on this system? You can check this with the following command:

    Code:
    /usr/local/cpanel/cpkeyclt
    Thank you.
     
  5. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    yes ... thats OK .
    Is it related license ?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look to see why it's failing? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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