cPanel & AWS SES mail relay setup, error retry time not reached for any host for

[ravi.kukadia]

Hello,

I would like to use AWS SES for mail relay for all domains hosted on my WHM.

I have followed guide Send emails with Amazon SES using your own CPanel/WHM server to setup. But after all configuration done i am getting below error while sending mail.
2020-08-18 14:23:13 1k80Xn-0001sd-S1 == [email protected] R=send_via_ses T=ses_smtp defer (-53): retry time not reached for any host for 'gmail.com'

Can someone pls help me to resolve this issue? i am stuck with it since 2 days.

Thank You,
RK

 

[cPanelLauren]

Can you send elsewhere besides Gmail? This seems to indicate that it's able to send them mail but not reach Gmail.

 

[ravi.kukadia]

Hi Lauren, it was not able to send to any domain, was getting same error for all. I was struggling to resolve issue for 2-3 days, but issue resolved itself. Not sure what made it to resolve, may be it was from SES. Thanks for your reply.

 

[goSuhdo]

Im with same problem with ibm cloud
I can receive e-mails but can't send.. it always return:
retry time not reached for any host for '***any-host***.com'

Can you guyz help me?

 

[cPanelLauren]

@ravi.kukadia I'm glad to hear the issue is now resolved for you.

@goSuhdo have you discussed this with your hosting provider?

 

[goSuhdo]

Yes, the port 25 is blocked by default, i need to use SendGrid instead a native smtp server.
Thank you