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Cpanel-backup-full backup to home dir

Discussion in 'General Discussion' started by Blue Steel, Mar 19, 2005.

  1. Blue Steel

    Blue Steel Active Member

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    Hi,

    I've got a problem...

    I can make a backup using
    cpanel->backup->Full Backups->Generate/Download a Full Backup->home directory

    it generates the backup
    its visible in file manager
    and is also there in SSH login
    its owned by that user... and cmoded 700
    thats all well and good....
    now comes the problem
    it can't be seen from a ftp login so the user can't d/load it

    if anyone knows whats going on please tell me how to fix this...

    the files chown and chmods all look the same as the other files in the users dir's... why oh why can't we see them in ftp

    using cPanel Build 10.0.0-CURRENT 148 with cpanelxp2004 skin
    on
     
  2. Blue Steel

    Blue Steel Active Member

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    Am i the only one having this problem

    Hi,

    I just spoke to the the guys at cplanxp2004 ... they say that its a cpanel issue as they don't do anything with the backup functions..

    I really need help with this...

    why can't we see the backupfile thats there when we login using a ftp client :(

    my clients are getting very upset cause they can't d/load their backups
     
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