efuzone

Well-Known Member
Mar 17, 2011
81
1
58
cPanel Access Level
Root Administrator
Hello,

I am facing issues in my cpanel backup.

I have total 250GB of storage and if is 56% used it has only one account. I have setup weekly backup service in my whm and i have setup there SSH, Rsync and SFTP.

My backup is not completing because i get everytime error diskspace is full. I had to remove /backup content to start server services again. So the problem is until backup is completed it will not uploaded to remote.

I tried compressed, uncompressed and Incremental all failed. Please tell me the free solution. There is paid app jetbackup i think it does the job but i want settings whm itself done it.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
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Houston
Hello @efuzone


The only way to make this work is to have enough local storage space for the backups before transport. If you don't have enough storage locally to hold your backup for the account cPanel's backup won't be able to complete. You might talk to your provider about your options in increasing your disk space.
 

efuzone

Well-Known Member
Mar 17, 2011
81
1
58
cPanel Access Level
Root Administrator
Hello @efuzone


The only way to make this work is to have enough local storage space for the backups before transport. If you don't have enough storage locally to hold your backup for the account cPanel's backup won't be able to complete. You might talk to your provider about your options in increasing your disk space.
Hello,

How many times i will increase space again and again? For now i have 250gb and space is filled 140gb. Lets suppose i make space 300gb its fine for now what about in future space gets filled 200gb do i need to again get 400gb. Thats not solution
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
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313
Houston
Hello @efuzone

If you don't have enough space on the server to store one backup prior to backups being transferred remotely, unfortunately, you won't be able to use the built-in backup system. There are other solutions but most 3rd party applications are something you'd need to pay extra for.

If you wanted to exclude items from backups you might be able to exclude enough so that they can complete: How to Exclude Files From Backups - cPanel Knowledge Base - cPanel Documentation

You might also want to look at manual backups The pkgacct Script - Version 76 Documentation - cPanel Documentation
 

efuzone

Well-Known Member
Mar 17, 2011
81
1
58
cPanel Access Level
Root Administrator
Hello @efuzone

If you don't have enough space on the server to store one backup prior to backups being transferred remotely, unfortunately, you won't be able to use the built-in backup system. There are other solutions but most 3rd party applications are something you'd need to pay extra for.

If you wanted to exclude items from backups you might be able to exclude enough so that they can complete: How to Exclude Files From Backups - cPanel Knowledge Base - cPanel Documentation

You might also want to look at manual backups The pkgacct Script - Version 76 Documentation - cPanel Documentation
Hello,

Really not satisfied with the solution.. Legacy Cpanel Backup was really fine in that case.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,272
313
Houston
Really not satisfied with the solution.. Legacy Cpanel Backup was really fine in that case.
I'm not sure I understand, legacy backup performed the backup per account in the same manner, it has always been that you needed enough space for one full backup prior to transfer. What functioned differently in that respect that you're noticing?
 

efuzone

Well-Known Member
Mar 17, 2011
81
1
58
cPanel Access Level
Root Administrator
I'm not sure I understand, legacy backup performed the backup per account in the same manner, it has always been that you needed enough space for one full backup prior to transfer. What functioned differently in that respect that you're noticing?
Hello,

What i think is legacy backup was uploading backups direct to remote server. If i am not wrong.

Please suggest me third party apps which one is cheap.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,272
313
Houston
Hello @efuzone
What i think is legacy backup was uploading backups direct to remote server. If i am not wrong.
This was never the case, the backups have always had to be created on the server first. Just to be sure I went and found the backup documentation for the legacy backup system: Legacy Backup Configuration - 11.50 Documentation - cPanel Documentation

Our backup system copies and stores backup files in multiple locations. This means that for a period of time, your server has two identical files on the file system. Also, when you copy and store a new file, it increases disk input and output (I/O) significantly when you work with large accounts. The system uses hard links to fix these issues.
The only exception for either the legacy or the current backup system would be if you mounted an additional drive to your server for backups.

Another manual solution might be the use of rsync to transfer your data remotely information on rsync can be found here: rsync(1) - Linux man page

As far as 3rd party solutions go there's several to choose from though I can't recommend any specific one, we do have some of the plugins added to our applications site here:
cPanel App Catalog :: Result for "backup"

Thanks!
 

mindnetcombr

Well-Known Member
Sep 16, 2004
70
5
158
Hello,

How many times i will increase space again and again? For now i have 250gb and space is filled 140gb. Lets suppose i make space 300gb its fine for now what about in future space gets filled 200gb do i need to again get 400gb. Thats not solution
Your backup disk space need have the double size of data.

Example, if you have ONE account with 100Gb of data and want a uncompressed backup, you need 200Gb of free disk space to perform the backup.

100Gb of temporary disk space, because cpanel will copy all data to a temporary folder, and 100Gb to save the backup.

Same to restore data... when you start a restore, cpanel will first copy the backup (even uncompressed) to a temporary folder, and then copy the data to final destination - I dont know why, but cpanel love waste time and stress disk during a restore.