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cPanel backup owncloud webdav issue

Discussion in 'Data Protection' started by DestoMedia, Mar 14, 2016.

  1. DestoMedia

    DestoMedia Member

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    I'm trying to use webdav for whm account backups, but the backup system returns the following error:

    Error: Validation for transport “Stack” failed: Could not open “https://****.:443/remote.php/webdav”: The URL "https://****.:443/remote.php/webdav/" is not DAV enabled or not accessible.

    It's an ownCloud based webdav service. I can connect successfully from Transmit using Webdav and directly from finder when connecting to a remote server.

    Any idea why cPanel can't connect? Thanks.
     
    #1 DestoMedia, Mar 14, 2016
    Last edited by a moderator: Mar 14, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Do you notice any additional messages in /usr/local/cpanel/logs/cpbackup_transporter.log when this happens?

    Thank you.
     
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    #2 cPanelMichael, Mar 14, 2016
  3. DestoMedia

    DestoMedia Member

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    Hi,

    Nope, log is empty.
     
    #3 DestoMedia, Mar 14, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Mar 22, 2016
  5. DestoMedia

    DestoMedia Member

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    I've opened a ticket (#7501571), unfortunately no solution yet.
     
    #5 DestoMedia, Mar 25, 2016
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