Hey guys, I hope you're all well tonight.
I'm having a bit of a scare..I backed up my old hosting providers Cpanel files (I can't remember which method I used now..) way back in November and have only just got round to trying to restore them with my new host. I know it seems if I left them for a few months that they aren't that important but one of them is my sisters website which she has been on my case for ages to restore..
Anyway I asked my new host to restore my backup and they got back to me with the following email message :-
"Hello,
The given backup file seems corrupted. We are getting the below error while restoring.
+-------------------------+
Sorry, we were unable to restore the account. Information about backup-wrinkle-free.info-11-17-2012's primary domain is either missing or corrupt.
+-------------------------+
Please re upload a fresh backup file so that I can try restoring the files."
I guess this makes sense as I'm not using that main domain anymore and it was deleted from my cpanel. However, I'm now trying to manual put a couple of my websites back as I don't want most websites in the backup file..but I can't for the life of me find the database files!!
Yes, I've done a search and seen that they're likely to be in the lib/ folder but nothing like that exists in this backup! And if my databases are missing I doubt that my old host will have kept them from November
(
Have I royally messed up or is there somewhere I can find the files? I'm attaching a screenshot of the inside of my backup folder. Any ideas..?
I really really appreciate this!
Al
I'm having a bit of a scare..I backed up my old hosting providers Cpanel files (I can't remember which method I used now..) way back in November and have only just got round to trying to restore them with my new host. I know it seems if I left them for a few months that they aren't that important but one of them is my sisters website which she has been on my case for ages to restore..
Anyway I asked my new host to restore my backup and they got back to me with the following email message :-
"Hello,
The given backup file seems corrupted. We are getting the below error while restoring.
+-------------------------+
Sorry, we were unable to restore the account. Information about backup-wrinkle-free.info-11-17-2012's primary domain is either missing or corrupt.
+-------------------------+
Please re upload a fresh backup file so that I can try restoring the files."
I guess this makes sense as I'm not using that main domain anymore and it was deleted from my cpanel. However, I'm now trying to manual put a couple of my websites back as I don't want most websites in the backup file..but I can't for the life of me find the database files!!
Yes, I've done a search and seen that they're likely to be in the lib/ folder but nothing like that exists in this backup! And if my databases are missing I doubt that my old host will have kept them from November
(Have I royally messed up or is there somewhere I can find the files? I'm attaching a screenshot of the inside of my backup folder. Any ideas..?
I really really appreciate this!
Al