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Cpanel Backups page error !!! [a fatal error or timeout occurred while processing thi

Discussion in 'General Discussion' started by ajish_kb, Dec 6, 2006.

  1. ajish_kb

    ajish_kb Registered

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    Hi,

    I get this error message on cpane backups page, However links on the page are workign fine.

    [a fatal error or timeout occurred while processing this directive]


    I checked the cpanel error_log and got the error ....


    Undefined subroutine &main::defheader called at bin/backupadmin.pl line 250

    Please Advise .


    Ajish K Babu
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If you have root access, I would recommend running

    /bin/local/cpanel/bin/checkperlmodules

    If you do not have root access, please inform your web hosting provider of this problem so they can resolve it as soon as possible.
     
  3. ajish_kb

    ajish_kb Registered

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    Hi David,

    I have root access and I have run

    /usr/local/cpanel/bin/checkperlmodules

    as per your direction. But no luck. The error keeps coming and at the error_log ,

    (internal death) Wed Dec 6 16:08:31 2006 [19207] error: Undefined subroutine &main::defheader called at bin/backupadmin.plline 250.
    Undefined subroutine &main::defheader called at bin/backupadmin.pl line 250.

    Also I have tried upcp with 'stable' and 'current' ... but no difference.

    Regards,

    Ajish K babu
    ajish_kb@yahoo.co.in
     
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