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CPanel backups

Discussion in 'General Discussion' started by serlex, Nov 17, 2009.

  1. serlex

    serlex Well-Known Member

    Joined:
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    Hi,

    I get the following message from cPanel

    Code:
    The backup of XXXXXXX's account encountered errors Please check
    /usr/local/cpanel/logs/error_log and
    /usr/local/cpanel/logs/cpbackup/1258246802.log for more information.
    Examples
    Code:
    .ord: Cannot open: Permission denied
    .save: Cannot open: Permission denied
    
    They are related to shopping cart and the error is regarding permission? But, why does CPanel "account1" has encountered errors, while the logs show completely different account number?

    Regards,
     
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