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Cpanel Big Problem - Need help

Discussion in 'General Discussion' started by mitro_al, Jul 1, 2006.

  1. mitro_al

    mitro_al Registered

    Jun 12, 2006
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    Hi Everyone,

    I have had for a long time a serious problem in CPanel. Cpanel Host Package options got disabled and I cannot edit Webpage with Frontpage due to inactive extensions. I have spams attacking my inboxing every minute due to inactive spam programs and protection. This is happening because of disability or loss of a srm.conf file, which is the core of activating stuff.

    I cannot install Frontpage extensions, activate spam killers resulting with total unuse of the site. I have contacted several times Support Team via email but so far no assistance or help.

    These are the notices coming out while trying to reinstall Frontpage extensions:

    Attempting to install FrontPage extensions...

    Error: The server extensions were unable to access the file "srm.conf". Please check the file permissions.
    Setting Password
    Frontpage passthough auth enabled!

    FrontPage extensions are currently: not installed

    Or Hotlink Protection:

    Apache detected an error in the Rewrite config.

    fopen: Permission denied
    httpd: could not open document config file /usr/local/apache/conf/srm.conf

    . Please try again.

    Can anyone tell me how to reinstall srm.config. I have this file in desktop but i do not understand the location where to install it (/usr/local/apache/conf/srm.conf).

  2. webignition

    webignition Well-Known Member

    Jan 22, 2005
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    Unless you have root access, this is something only your host can help you with.

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