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cpanel blank page

Discussion in 'General Discussion' started by don_will, Jun 26, 2007.

  1. don_will

    don_will Well-Known Member

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    when ive tried to login at user cpanel ive seen only blank page ..../frontend/x3/index.html.. i think WHM is working fine.. after creating user accounts.. ive tried to login but only blank page.. ive already changed theme x - x3 not working at also x theme.. i have no idea about this..
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Sometimes running /scripts/upcp --force will resolve issues like this.
     
  3. cPanelNick

    cPanelNick Administrator
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    Make sure the max cpanel memory usage in tweak settings in now below 128.
     
  4. Big Gorilla

    Big Gorilla Active Member

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    Where in now=is not. ;)
     
  5. don_will

    don_will Well-Known Member

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    cpanel memory usage in tweak settings is 128. And ... /scripts/upcp --force not working also.. same problem.. blank page. :(
     
  6. don_will

    don_will Well-Known Member

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    anyone could you help me.. or tell me how to do.. i really need help.. please
     
  7. itwebteam

    itwebteam Member

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    have you found a fix?
    I have the same problem now.
     
  8. SiLeNt^^LuCiDiT

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    anyone know how to fix this thing...
     
  9. itwebteam

    itwebteam Member

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    in my case, the RAM was dead
     
  10. njoyhost

    njoyhost Member

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    is it a bug with cpanel 11? I am having issues as well started today
     
  11. hikaro

    hikaro Well-Known Member

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    Hi,

    I'm also having the same problem. whm page bcome blank also.
    anyone know how to solve it?
     
  12. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I recommend anyone experiencing this issue submit a ticket. Tickets allow us to track trends in issues our customers may be experiencing and as such can assist our developers in isolating bugs (if they exist) and issue an appropriate fix for the issue.
     
  13. Akira Web

    Akira Web Member

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    Any fix for this yet? We actually are experiencing the same thing on one servers. The datacenter where we get our licenses through has raised a ticket to cPanel regarding it so we're just waiting for a response to trickle down. Was just hoping there might be some other suggestions that we could try while we wait.
     
  14. itwebteam

    itwebteam Member

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    yes, the problem was generated by email accounts : the newly created hosting accounts were set to catch all all unrouted emails- BAD idea!you have :fail: emails.
     
  15. Akira Web

    Akira Web Member

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    On this machine we actually did have :fail: set for most of the catch-alls. Any other suggestions?
     
  16. Akira Web

    Akira Web Member

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    /usr/local/cpanel/logs/error_log reports the following error message each time someone attempts to access cPanel and recieves the blank page:

    Can't open perl script "-e": Permission denied
     
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