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cPanel Blocked my IP?

Discussion in 'General Discussion' started by oldsmoboat, May 12, 2007.

  1. oldsmoboat

    oldsmoboat Registered

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    I am an Admin of a site. I can't access the site or cPanel. I have been able to in the past. I am almost positive that my IP is blocked as the error I get says "website found, waiting for reply" then the page times out.
    I can connect using a proxy and I can log into cPanel using a proxy. When I go to "IP Deny Manager", there are no entries. I added my IP and then unbanned it but it didn't help.
    We had a troublesome member who fancies himself a "hacker" but I see no evidence that we have been hacked.
    How in the world did I lock myself out?
    :eek:
    TIA

    Results of a tracert:
    Tracing route to 72.249.45.209 over a maximum of 30 hops

    1 1 ms 1 ms 1 ms 192.168.2.1
    2 1124 ms 1121 ms 1129 ms 10.18.128.1
    3 1609 ms 1120 ms 1084 ms 10.244.20.1
    4 3970 ms 1098 ms 1092 ms 10.244.30.25
    5 1467 ms 1091 ms 1089 ms 10.244.30.1
    6 1585 ms 2331 ms 1125 ms 10.244.100.2
    7 1520 ms 1123 ms * 10.244.110.2
    8 1913 ms 2101 ms 1123 ms 12.125.98.197
    9 876 ms 876 ms 1115 ms gbr1.la2ca.ip.att.net [12.123.28.130]
    10 2099 ms 1119 ms 1116 ms tbr2.la2ca.ip.att.net [12.122.11.145]
    11 1419 ms 1126 ms 1516 ms 12.127.3.213
    12 3772 ms 1090 ms 2629 ms 192.205.33.226
    13 1390 ms 1119 ms 1106 ms ae-2-56.bbr2.LosAngeles1.Level3.net [4.68.102.16
    1]
    14 1597 ms 1124 ms 1127 ms ae-0-0.bbr1.Dallas1.Level3.net [64.159.1.109]
    15 1590 ms 1162 ms 3599 ms ae-21-56.car1.Dallas1.Level3.net [4.68.122.173]

    16 1149 ms 1156 ms 1160 ms COLO4-DALLA.car1.Dallas1.Level3.net [8.9.232.74]

    17 1648 ms 1128 ms 2369 ms ge-1-1.core1.colo4dallas.net [206.123.64.26]
    18 1451 ms 1247 ms 1170 ms 65.99.244.18
    19 2701 ms 1162 ms 2399 ms 72.249.33.71
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
     
  2. Stefaans

    Stefaans Well-Known Member

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    Your host is likely running a login failure detection system such as the one developed by Chirpy (a user on these forums). After a number of failed login, say five invalid password attempts, your IP is blocked automatically. Contact you host and explain what happened; they should be able to restore your connection to the server.
     
  3. oldsmoboat

    oldsmoboat Registered

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    :)
    That was it, all better now.
    Thank you.
     
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