atawil

Registered
Mar 13, 2021
3
0
1
Lebanon
cPanel Access Level
Website Owner
Hello

I cannot access Cpanel to my website

it is blocked

any help appreciated we are turning the router on and off every 30 minutes to get access.
 

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cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
5,316
683
313
cPanel Access Level
Root Administrator
Hey there! I'm sorry to hear about those access issues.

If rebooting your local router resolves the problem, it sounds like you are being blocked by the server's firewall or cPHulk tools, which isn't something you would be able to resolve with just cPanel access. You'll want to speak with your hosting provider or datacenter to have them check that issue on their side and see if they can get that permanently fixed.
 

atawil

Registered
Mar 13, 2021
3
0
1
Lebanon
cPanel Access Level
Website Owner
Hey there! I'm sorry to hear about those access issues.

If rebooting your local router resolves the problem, it sounds like you are being blocked by the server's firewall or cPHulk tools, which isn't something you would be able to resolve with just cPanel access. You'll want to speak with your hosting provider or datacenter to have them check that issue on their side and see if they can get that permanently fixed.
By hosting provider or data center you mean ISP or IT company?