mikeparker

Registered
Feb 13, 2014
1
0
1
cPanel Access Level
Reseller Owner
right we are a new reseller in the uk and have a few questions

1. when our clients login into their cpanel the address in the browser bar is of the company we are affiliated to , Is there any way that we can have our domain name put in the browser bar instead

2. in our whm when you try to connect to contact cpanel for support it directs to the web page but the page stays blank


hope you guys can shed some light on these little niggles

thanks mike
 

Infopro

Well-Known Member
May 20, 2003
17,113
507
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
1) You might speak with your Hosting Provider about this. As a Reseller, your access to WHM is most likely limited somewhat, and so changing host.domain.com to something else is probably not an option for you. But it it might be, too, only your Hosting Provider knows this.

2) You might try another browser just to rule out browser issue. If it's not opening to a .cpanel.net domain, your Hosting Provider may be redirecting you to his support options. In that case you might bring this up with him as well.

GL!