audun1

Member
Dec 6, 2004
11
0
151
Hello. When one of my clients try to login to cpanel they this error:

The server was not able to find the document (./frontend/Xcontroller/index.html) you requested
Please check the url and try again. You might also want to report
this error to your webhost.


Any solution?


Sorry for my bad English

Thanks
 

audun1

Member
Dec 6, 2004
11
0
151
here is one of the non working domain
MAXSQL=unlimited
MAXSUB=unlimited
OWNER=root
PLAN=undefined
RS=Xcontroller
STARTDATE=1115233791
DNS1=6.faktura.domain.com
DNS2=faktura.domain.com
DNS3=forum.domain.com
DNS4=www6.faktura.domain.com
DNS5=6.faktura.domain.com
DNS6=faktura.domain.com
DNS7=forum.domain.com

the domain is the original domain but i change it because of the client.

But Xcontroller is the rigt one isenit?

Sorry for my bad English

EDIT:

No is xcontroller not Xcontroller :d

Thanks
 
Last edited:

webignition

Well-Known Member
Jan 22, 2005
1,876
1
166
The line RS=??? defines the theme the given account uses.

Therefore whether RS=Xcontroller is correct is dependent on whether or not you have a theme of that name installed.

You could check the contents of /var/cpanel/users/ to see what other accounts are set to use - you might be able to tell from this whether or not RS=Xcontroller is actually valid.

Setting the relevant line to RS=x would set the account to use the 'x' theme, which would almost certainly work.