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Cpanel - CentOS - VPS - Email - Wrong Password

Discussion in 'E-mail Discussion' started by rkl2020, Aug 19, 2014.

  1. rkl2020

    rkl2020 Registered

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    Hello,

    My server platform is as follows -

    VPS
    CentOS 6 64 Bit
    CSF Enabled
    CPHulk Enabled

    I recently changed a password for my email account, and after that, outlook or any other email client says password is incorrect, means the password is not accepted by the email server.

    But if I retry after 2 minutes, the same password is accepted.

    The problem is on server side, I have deleted all the outlook password cache password, created the account again but same problem.

    even if i try to change the password on cpanel and then try logging in, same thing happens

    accounts who password were not changed are working fine

    i have rebooted server, but it did not help

    the cpanel software was updated 4-5 days ago

    how can i solve this
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Have you checked the "Brute/Login History" in the cPHulk WHM interface to see if it's locked out by cPhulk?

    Thank you.
     
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  3. server9host

    server9host Well-Known Member

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    Hello,

    Also whitelist your own IP in "CSF and CPHulk" means in future you did not face this issue.:)
     
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    #3 server9host, Aug 20, 2014
    Last edited by a moderator: Aug 20, 2014
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