cPanel compromised

K

Kateizak

Registered
Dec 16, 2020
1
0
1
England
cPanel Access Level
Website Owner
I need Urgent help my email, my cPanel has been hacked. Can’t login to my cPanel accounts !
they changed password
Can’t send tickets as can’t login.
pls HELP
HELP NEEDED
 
Last edited by a moderator:
cPRex

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
14,290
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cPanel Access Level
Root Administrator
Hey there! I'm sorry to hear about this compromise on the system. If the attacker changed the password and you aren't able to log in you would need to speak with your hosting provider or datacenter to have them manually change the password on their side. This is usually necessary because it is common for the hacker to change the contact details which will keep you from being able to use the "forgot password" link.
 
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