ttremeth

Member
Jan 30, 2003
8
0
151
cpanel counter install issue

could not write to counter file: /var/cpanel/counters/"user".dat"

Any one know why this happens. This is not the first instance.

Thanks!
 
Last edited:

awsol

cPanel Test Bitch
Feb 8, 2002
591
0
316
Boston MA
Sometimes the files become owned by root and therefore they don't work. You have to chown them as stated.
 

ttremeth

Member
Jan 30, 2003
8
0
151
Thanks

This is the second one in as many attempts. As far a chown you mean change permission manually I assume? You are speaking to someone who relies on cpanel for everything.
 

awsol

cPanel Test Bitch
Feb 8, 2002
591
0
316
Boston MA
Via ssh do the following command but be sure to replace it with the correct info.

chown USERNAME.USERNAME /var/cpanel/Counters/COUNTERNAME

Now that will give them ownership of the file. Be sure to replace the CAPS with thr correct info.