Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Cpanel Default page on creation of new account

Discussion in 'General Discussion' started by liono, Jan 23, 2015.

  1. liono

    liono Member

    Joined:
    Jul 29, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,
    I get the cpanel default page for an account that I just created. I can access c-panel and webmail but not the webpage that i created (index.html).
    Any idea what might be wrong.

    Thanks

    win8.1_firefox_30.0.png
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,793
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Did you upload the index.html file to the public_html directory? Does the domain name resolve to the same IP address that it's assigned in WHM?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. liono

    liono Member

    Joined:
    Jul 29, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi Michael,

    Yes for both questions. I used the curl command from my server via ssh and the result is as expected (the web page I uploaded). Mind you this happens every time I create a new account. The last thing I did was upgrading Apache via EasyApache.

    Thank you.
     
  4. liono

    liono Member

    Joined:
    Jul 29, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    I noted when I add the www. prefix the page appears as expected.

    Thanks.
     
  5. liono

    liono Member

    Joined:
    Jul 29, 2014
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi ,

    Now all is OK , it looks like that it is propagation issue.

    Thanks for your help.

    -= Thread Closed =-
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,793
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice