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Cpanel Default page on creation of new account

Discussion in 'General Discussion' started by liono, Jan 23, 2015.

  1. liono

    liono Member

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    Hi,
    I get the cpanel default page for an account that I just created. I can access c-panel and webmail but not the webpage that i created (index.html).
    Any idea what might be wrong.

    Thanks

    win8.1_firefox_30.0.png
     
    #1 liono, Jan 23, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Did you upload the index.html file to the public_html directory? Does the domain name resolve to the same IP address that it's assigned in WHM?

    Thank you.
     
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    #2 cPanelMichael, Jan 23, 2015
  3. liono

    liono Member

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    Hi Michael,

    Yes for both questions. I used the curl command from my server via ssh and the result is as expected (the web page I uploaded). Mind you this happens every time I create a new account. The last thing I did was upgrading Apache via EasyApache.

    Thank you.
     
    #3 liono, Jan 23, 2015
  4. liono

    liono Member

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    Hi,

    I noted when I add the www. prefix the page appears as expected.

    Thanks.
     
    #4 liono, Jan 23, 2015
  5. liono

    liono Member

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    Hi ,

    Now all is OK , it looks like that it is propagation issue.

    Thanks for your help.

    -= Thread Closed =-
     
    #5 liono, Jan 23, 2015
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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    #6 cPanelMichael, Jan 23, 2015
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