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cPanel Disk Space Over Usage Issue

Discussion in 'General Discussion' started by dpika23, Mar 14, 2011.

  1. dpika23

    dpika23 Active Member

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    Wrong Disk Space Usage Warning in cPanel

    cPanel showing the disk space usage as 70.78 MB of 100 MB. Click here to see the screen shot.

    It shows 'Other' using 38.61 MB space. I can't find the location of that directory. Not found in File Manager or FTP.

    Can somebody help me on this ?

    Thank you very much in advance.
     
    #1 dpika23, Mar 14, 2011
    Last edited: Mar 14, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    It could be in the /home/username location of the account if you have any backup files there. It could be mailman mailing list archives, which are outside the /home/username location. It could be backup files owned by the user that are on the server outside the /home/username directory (so if cpbackup is storing compressed backups at some location such as /backup/cpbackup and those backups are owned by each user rather than root, which happens sometimes).

    Do you have root access to the machine? If you do, you can run a find command to get all files and folders owned by that user in all locations on the system:

    Code:
    find / -user username
    Simply replace username with the cPanel username for the command.
     
  3. dpika23

    dpika23 Active Member

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    Thanks, i will check and get back to you soon.
     
  4. furquan

    furquan Well-Known Member

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    i am also having the same issue..

    cPanel shows something and ssh shows something..How can we rectify this ? /scripts/fixquotas is no good :( Please help any one ?
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Were you able to locate files owned by the user outside of his directory with the command cPanelTristan mentioned above?
     
  6. furquan

    furquan Well-Known Member

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    Yes i did that and found files under /etc, /tmp and /var and rest under /home in the user directory..... :(
     
  7. furquan

    furquan Well-Known Member

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    InfoProp, The issue is resolved, The user had his mysql going on the high end, which i missed out to calculate..things are clear now :)

    his disk usage +msyql showed the actual usage in Cpanel window !!
     
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