cpanel disk space usage 11.38 openvz reads NA / ∞

djmerlyn

Well-Known Member
Aug 31, 2004
201
1
168
On our openvz servers, all sites show NA / ∞ in cpanel, while the disk space is calculated correctly from the WHM side and /scripts/fixquotas doesn't have any issues.

So from the WHM side;

7000 MB 4047 MB

From the Cpanel side;

NA / ∞

I don't see this on hardware based cpanel servers running the same version. How can we get that information back in to the customer panel?
 

ES - George

Well-Known Member
PartnerNOC
Jun 12, 2011
179
25
68
UK
cPanel Access Level
DataCenter Provider
Twitter
Hello :)

Sounds to me like the quotaugidlimit might be set incorrectly / not at all. Do you have access to the host machine for the OVZ VPS?

If so, do the following:

vzctl stop CTID
vzctl set CTID --quotaugidlimit 1000 --save
vzctl start CTID

Then enter into the VPS (could use vzctl enter or exec) and run: /scripts/fixquotas

If you don't have access to the host machine, it's up to your VPS provider to fix for you. They will know how if they're a good company.

Thanks.