SOLVED cPanel Disk Space Usage page hangs

[Saytik]

Hi,

CENTOS 7.5 kvm
Cpanel v72.0.10

cPanel [ Disk Space Usage ] hangs at [ Loading ]
screen has. been attached

Please help

 

[cPanelLauren]

Hi @Saytik


Do you have root access to the server or are you a cPanel only user? I ask only because it may be possible that the provider has made some customization preventing this from displaying properly.

If you have root access and have made no such modifications can you tell me if anything is reported in the cPanel error logs located at:

/usr/local/cpanel/logs/error_log

When you attempt to access this page?

Thanks!

 

[Saytik]

Out of memory

I have increased default value "Max cPanel process memory" from 768M to 2048M. The problem has been fixed.
Thank you for your help!

 

[cPanelLauren]

Hi @Saytik


I'm glad you were able to identify the cause of the issue from the error log. Thank you for updating and let us know!