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cPanel Disk Space Usage shows "0 MB quota limit (0 MB used)"

Discussion in 'General Discussion' started by vipin, Dec 2, 2013.

  1. vipin

    vipin Active Member

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    Hello,

    Disk space info is showing wrong under cpanel >> Files >> Disk Space Usage.Please see the attached screen shot.

    Screenshot from 2013-12-02 13:43:54.png

    At the end of the screen shot the disk space usage is shown as "0 MB total disk space used" and "0 MB quota limit (0 MB used)".

    All my quota settings are fine.Quotas works fine in WHM and cPanel stats bar too.

    Mounted option are as follows:

    # mount | grep quota
    /dev/sda1 on / type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0)
    /dev/sda5 on /home type ext4 (rw,noatime,usrjquota=quota.user,jqfmt=vfsv0)
    /dev/sdb1 on /backup type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0)

    I have tried:

    # /scripts/fixquota
    # /scripts/initquotas ..etc

    But nothing helps !

    Currently using cPanel 11.40

    Please help me ..
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You should ensure quotas are disabled for your /backup mount. Feel free to open a support ticket so we can take a closer look:

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. nunoleite

    nunoleite Active Member

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    Hi!

    Im having the same problem.

    Is there a fix?

    Thanks
    Nuno Leite
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you describe the issue you are experiencing in detail, and let us know the steps you have tried thus far?

    Thank you.
     
  5. nunoleite

    nunoleite Active Member

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    Hi!

    Sorry for not having updated this thread, but i opened a ticket and my problem is being investigated right now.

    I will post the solution here.

    Thanks
    Nuno Leite
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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