cPanel Disk Space Usage shows "0 MB quota limit (0 MB used)"

vipin

Active Member
Aug 23, 2013
28
0
1
cPanel Access Level
Root Administrator
Hello,

Disk space info is showing wrong under cpanel >> Files >> Disk Space Usage.Please see the attached screen shot.

Screenshot from 2013-12-02 13:43:54.png

At the end of the screen shot the disk space usage is shown as "0 MB total disk space used" and "0 MB quota limit (0 MB used)".

All my quota settings are fine.Quotas works fine in WHM and cPanel stats bar too.

Mounted option are as follows:

# mount | grep quota
/dev/sda1 on / type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0)
/dev/sda5 on /home type ext4 (rw,noatime,usrjquota=quota.user,jqfmt=vfsv0)
/dev/sdb1 on /backup type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0)

I have tried:

# /scripts/fixquota
# /scripts/initquotas ..etc

But nothing helps !

Currently using cPanel 11.40

Please help me ..
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

You should ensure quotas are disabled for your /backup mount. Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

nunoleite

Well-Known Member
Jun 4, 2007
65
3
158
Hi!

Sorry for not having updated this thread, but i opened a ticket and my problem is being investigated right now.

I will post the solution here.

Thanks
Nuno Leite