Cpanel disk usage != system quota

[Branko]

Here's the problem that affects only one user on server:

In users cpanel disk space used is not showing right figures.

Doing du -h --max-depth=1 in /home/username shows 1.7Gb used
cpanel reports 2.1gb used

doing quota username shows 1.7Gb used total
so runing /scripts/fixquotas will not fix anything, nevertheless I did run it, and it didn't help

All backups are on remote cdp server, so let's exclude backup files on other partitions. Furthermore i did find / -uid <userid> and then find / -gid <usergid> to find any other files owned by that user, none were found (besids /etc/valiases, /etc/vfilters, and /etc/vdomains...)

Also tried to clear cpanel cache files inside /home/user/.cpanel/ folder, no luck.

As a last resort I created a full cpbackup file via cpanel, moved it to safe location, changed it's owner and group to root. Terminated the account, and recreated it from that cpbackup file. It helped, for short period of time cpanel was showing the correct disk usage, after few hours Disk usage reported in cpanel is again wrong

Any ideas how to solve this?

Ps. all other accounts on this server are not showing anything described above.

 

[Branko]

One little bumpy

Still having this issue. Anyone have any idea?

 

[Infopro]

Does the server have SuPHP enabled?

 

[Branko]

Yes, but if you are aiming that there are some cache files somwhere on the system with that users uid or gid, there are none.

 

[Al-Ra3eD.CoM]

Cpanel disk usage == system quota ^_^

Don't Forget Mysql

Make a Check For User DataBase

du -h --max-depth=1 /var/lib/mysql/

And You Will See The Database Like

user_vb
user_blog

And The Database Size

Good Luck ^_^

 

[Branko]

Thx for the tip, but I've already done that, and user databases are in total about 90MB and the cpanel disk usage and filesystem quotas are off by > 500MB

 

[Branko]

Thx for the tip, but I've already done that, and user databases are in total about 90MB and the cpanel disk usage and filesystem quotas are off by > 500MB

Although now when I disabled

When displaying disk usage in cPanel/WHM include Postgresql and MySQL® disk usage. [Requires MySQL® 5+] (SQL disk usage is only updated every four hours)

It shows right disk usage. Didn't think to disable this earlier because the reported disk usage was greater than disk usage + database size.

Must be a bug or something, since displayed size was incorrect, and it didn't show itself on other users :-/

Will keep it disabled for now