cPanel DNS Only Init Error After Install

[MarkCanada]

Hi there

I am running into an issue I haven't seen before on a cPanel DNS Only install.
Everything works well during the install.
I then log in with root and password on port 2087 and shortly after that it come up with:

The template failed with an error: file error - scripts3/initial_setup_wizard1/gsw/initial_setup/views/legalView.ptt: not found

Anybody got an idea on how to fix this other than re-imaging the server and hoping it works the next time?

Thanks

 

[MarkCanada]

...great...the text comes out in white and I can't edit it because the system thinks I am submitting spam. Sigh.

 

[Infopro]

Fixed. New users are unable to edit posts.

 

[MarkCanada]

Tried re-install. ame issue. CentOS release 6.10 (Final)

 

[cPanelLauren]

Hi @MarkCanada

If you attempt to force an update do you get the same error?

/scripts/upcp --force

 

[MarkCanada]

...and re-installed on CentOS Linux release 7.6.1810 (Core)
I get the feeling the current installer has issues...

 

[MarkCanada]

Hi @MarkCanada

If you attempt to force an update do you get the same error?

/scripts/upcp --force

Thanks, but that didn't help either

 

[cPanelLauren]

Hi @MarkCanada

It's really odd because I haven't seen any other reports of this. I'd like to see if we're able to get it installed and functioning for you.
Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!

 

[MarkCanada]

@cPanelLauren

Thanks Lauren.
Here you go: Ticket 11376269

Interestingly enough the Grant Access function worked and gave me access but a regular attempt still gives the error message.

Thanks
Mark

 

[cPanelLauren]

Hi @MarkCanada

That is interesting, we'll get it sorted out for you and get you situated! I'll check on the ticket as well and update here when it's been resolved.