cPanel DNS Only issues with addon/parked domains

marcju11

Member
Jul 7, 2012
14
0
1
cPanel Access Level
Root Administrator
Hello,

I disabled my DNS server on my WHM Server and I use the clustering function with 2 cPanel DNS Only servers. However, when I try to create addon and parked domain in cPanel I get this error message :

Using nameservers with the following IPs: XXX.XXX.XXX.XXX,YYY.YYY.YYY.YYY Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

The domain I want to add is already pointing to my DNS. I don't understand the problem.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Are the IP addresses listed in the error message associated with the DNS-Only servers? Is clustering enabled on the server used for hosting the website? While it should not be required, you can temporarily add the IP addresses to the "Remote Name Server IPs" section in "WHM Home » IP Functions » Configure Remote Service IPs" to allow the addition of the parked/addon domain name until propagation occurs.

Thank you.
 

WhiteDog

Well-Known Member
Feb 19, 2008
142
6
68
Hello :)

Are the IP addresses listed in the error message associated with the DNS-Only servers? Is clustering enabled on the server used for hosting the website? While it should not be required, you can temporarily add the IP addresses to the "Remote Name Server IPs" section in "WHM Home » IP Functions » Configure Remote Service IPs" to allow the addition of the parked/addon domain name until propagation occurs.

Thank you.
I had the same problem today after moving all my nameservers to dedicated DNSONLY servers and stopping named on all webservers. I manually added my nameserver IPs on all webservers.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I had the same problem today after moving all my nameservers to dedicated DNSONLY servers and stopping named on all webservers. I manually added my nameserver IPs on all webservers.
Does the issue persist after waiting a few hours for DNS propagation?

Thank you.