cPanel DNS Only Server not updating to 11.36.0 (build 11)

vlee

Well-Known Member
Oct 13, 2005
374
26
178
Spokane, Washington
cPanel Access Level
Root Administrator
My cPanel DNS Only Server not updating to WMH 11.36.0 (build 11)

I have doubled checked and it is currently on Release

I have tried both ways

1. In WHM HomeHome »cPanel »Upgrade to Latest Version and selecting Force a reinstall even if the system is up to date.

2. Via Root Shell using /scripts/upcp --forced

It comes back saying Cpanel update failure during updatenow

[20130312.032650] The Administrator will be notified to review this output when this script completes
[20130312.032650] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static line 12521.
[20130312.032650] see How to Fix RPM Installation Failures in WHM for more information
[20130312.032650] The Administrator will be notified to review this output when this script completes
[20130312.032650] E Detected events which require user notification during updatenow. Will send iContact the log


How do I fix this issue?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
I think the important info is just above those lines you are showing.
 

vlee

Well-Known Member
Oct 13, 2005
374
26
178
Spokane, Washington
cPanel Access Level
Root Administrator
After looking at the logs I found this was the problem below. MySQL was not wanting to update on the DNS Only Server.

Code:
[20130312.144359]   Testing if the newly downloaded RPMS can be installed without conflict
[20130312.144359]   Testing RPM transaction
[20130312.144402]   	file /usr/share/mysql/charsets/README from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/Index.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/armscii8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/ascii.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1250.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1251.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1256.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1257.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp850.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp852.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp866.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/dec8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/geostd8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/greek.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/hebrew.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/hp8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/keybcs2.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/koi8r.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/koi8u.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin1.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin2.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin5.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin7.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/macce.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/macroman.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/swe7.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/czech/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/danish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/dutch/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/english/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/estonian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/french/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/german/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/greek/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/hungarian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/italian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/japanese/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/korean/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/norwegian-ny/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/norwegian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/polish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/portuguese/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/romanian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/russian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/serbian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/slovak/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/spanish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/swedish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/ukrainian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] W Exit Code: 254
[20130312.144402] ***** FATAL: Test install failed: 	file /usr/share/mysql/charsets/README from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/Index.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/armscii8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/ascii.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1250.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1251.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1256.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp1257.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp850.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp852.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/cp866.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/dec8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/geostd8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/greek.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/hebrew.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/hp8.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/keybcs2.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/koi8r.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/koi8u.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin1.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin2.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin5.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/latin7.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/macce.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/macroman.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/charsets/swe7.xml from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/czech/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/danish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/dutch/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/english/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/estonian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/french/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/german/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/greek/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/hungarian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/italian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/japanese/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/korean/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/norwegian-ny/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/norwegian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/polish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/portuguese/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/romanian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/russian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/serbian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/slovak/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/spanish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/swedish/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
[20130312.144402] 	file /usr/share/mysql/ukrainian/errmsg.sys from install of MySQL51-server-5.1.68-1.cp1136.i386 conflicts with file from package mysql-libs-5.1.52-1.el6_0.1.i686
So doing some searching I found this in the cPanel Forums http://forums.cpanel.net/f5/update-11-34-11-36-fails-mysql-conflict-320271.html

I followed this
The cPanel update can proceed when "MYSQLUP=never" is configured in /etc/cpupdate.conf. This can also be changed in "WHM Home » Server Configuration » Update Preferences" prior to updating to version 11.36. We have an internal case open to address "upcp" detecting the presence of /etc/mysqlupdisable. The case number is 63298.
Then re-ran Via Root Shell using /scripts/upcp --force

Now that was successful and My DNS Only Server is now updated to CENTOS 6.4 i686 WHM 11.36.0 (build 11)

Since there is a case on this "case number is 63298" cPanel needs include DNS Only Server too on this matter.